We were looking for quiet, clean accommodation in Amman, with easy access to the downtown and surroundings (kids' playground areas and malls). And we got it :-). Why do I think so? 1) The first moment we arrived at the hotel, a friendly receptionist, Hanin, took care of us and made us feel welcome. In addition, she offered an upgrade of our booking for no extra charge. We appreciate it a lot. 2) The hotel is not on the main street; it is approx. 100m away - which means there was no noise from the road coming into the room. Combining that with the comfy beds meant we had a good rest there. 3) The whole apartment was huge, clean, and quiet. 4) As mentioned above, the location was perfect for us. On the main road nearby, we used plenty of restaurants during our stay. Moreover, we used UBER to move around: 3 to 3,5 JOD to visit downtown, approx 2,5 JOD to go to Children's Museum or City Mall, ... 17 JOD to the airport. 5) Our flight was very late in the evening, and we could leave our luggage at the hotel as we went site seeing in Amman. Moreover, Hanin offered us to use a room afterward to rest before going to the airport. Thank you very much for such a pleasant stay. And special thanks to Hanin for your kindness.

the hotel is cosy , quiet and close to everything rooms are fully furnished and clean and has strong wifi signal. the staff there are great and lovely especially Haneen she is wonderful and very very helpful. its a good place for the offered rate.

the water pressure in toilet Sometimes is low..

location is perfect and the size of the rooms big

nothing

The staff was very welcome, and the service was amazing. Whatever you need at any time, 24 hours you can ask the staff they will facilitate it ,especialy the most wellcom person in Jordan Mr. kaiss ,location makes you feel that you are in the middle of everything in town

Nothing

If somebody want to make a reservation to Lancaster Hotel to KEEP IN YOUR MIND THAT THERE ARE HOTELS WITH THE SAME NAME ONE IS GARDENS THE OTHER ONE NO. FOR ME I MADE A RESERVATION WITHOUT PAYING ATTENTION TO THIS AND I GOT GARDENS INSTEAD OF THE OTHER ONE,WHICH WAS A MISTAKE ! NEXT TIME NOT TO BE CONFUSED AND CHOOSE CAREFULLY ITS A DISTANCE BETWEEN 5 KM.

I wish they can do better opening a cafeteria 24/7

Thank you for the hospitality! Special greetings to Hanin to reception for your friendliness and professional attitude! Felt comfortable in apartment/suite and the bed was superb.

Maybe in the future the kitchenette could be better equipped.

The staff is so professional , friendly and helpful ,they did everything they could to make us feel comfortable, free fast internet , V. good Location near restaurants and shops and only 30 min away from airport

Bed mattress was not comfortable for us , pillows as well

Huge room. Good split system, kitchenette in the room.

Smell in the hallway. You have a wonderful hotel and a big plus in size and price, but if you wash the carpets in the corridor and remove the smell, I will move to live with you🤣

the staff is super nice ! they helped me a lot in everything ! Mohammad was there when i checked in and he helped me for other issue i had. Also the lady (i forgot her name)helped me during check out, and to arrange my day. i will suggest this hotel to friends and family! Thanks a lot!

- Staff are polite and courteous - Room is clean - Furniture is good - Good value for money - Location is good and everything is available around you

- My mother enjoyed the stay