Breakfast was good except for the fact that they ran out of coffee on 10/12 and we were the first ones for breakfast. We need coffee and they came with instant coffee (I could tell by the streaks on the side of the latte cup. Also the drainage in the sick and showers. The spacious bathrooms might have been grand in their early days but are due for an upgrade. Staff was great the rooms are spacious, the well polished wood was beautiful including the beautiful ceilings.

See dislike and like above

I loved the Decor, and also feeling that it was a bit of a hide away from the main business centre which made relaxing after a day of business very pleasant and easy. The restaurant was lovely, breakfast exceptional, and staff were willing to bring coffee early in the mornings to enable our early leaving for business.

The hotel seems fairly new but the staff are eager and hard working. There was nothing I can say I did not like about it. When we had no hot water in our room they immediately remedied the situation without any fuss at all.

I liked everything that was offered, first of all the staff is amazing and very helpful. When we first checked in they gave us a room that we had not requested for but they were willing to change it for us, however, we were so tired coming from our Wedding Ceremony to do so but in the morning they moved us to the honeymoon suite which was very spacious. The housekeeping guy I cannot remember his name, he had a Biblical name was extremely kind, helpful and respectful, I commend him for his service to us. Also the guy at the bar was a very nice gentleman very kind and helpful, even offered me a phone charger. The ladies at the front desk were amazing. Room service is absolutely splendid. You have very kind workers, very polite and I would definitely come back and would refer anyone to this place. If you need quiet, serenity, pure tranquility this is the place to come to. I can't wait to be back in Kenya my Motherland.

Some fixtures need to be replaced, the sinks and faucets are dated, some paint would help spruce up the place even more, you can tell it's an old building and they have done a good job taking care of it. Kudos to the Kanyotus!!

I very much liked the whole hotel my room was amazing the staff there were so polite and very helpful the food was very nice and the facilities were also very good this hotel is a definite must to stay at I myself will definitely be going back to the same hotel mutha sovereign suites and spa a wonderful place to stay

There was nothing at that I didn't like as everything was amazing

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we like the deco at the hotel and the building. The Gym, Swimming pool and all the staff with the exception of one person I guess she was not having a good day. The location could be better but it suited our needs.

The BF variety could be improved, but the staff at the breakfast and all hotel was kind.

Grand location in beautiful Red Hill/Tigoni side.. we got upgraded by the professional Manager, and had the amazing penthouse suite. The food is good, the facilities are nice and the overall property very very well put together. It's a dive back in the past, classic and classy!

Being so big, the place needs a lot of maintenance ! sometimes few things need action but the staff is always ready to act!

Someway out of time, this hotel is a very grand building panelled in dark wood. Our bedroom was enormous with a huge balcony. Dinner and breakfast we good and the grounds extensive for a wander. Good pool

Nothing to suggest. Just remember that this hotel is situated some way out of Nairobi, an hour plus from the airport.

If you love Victorian finish then this is the place for you. It's an Ex-colonial Small Castle of sorts. I loved it immensely and would be back given half a chance. Everything is authentic from the Chairs / Bed /Wardrobes / Stairs. Reminds me of the Series The Crown / Downton Abbey on Netflix. I loved the food alot.

The customer service was great. All staff members were friendly. Accommodation and facilities like the pool and gardens were clean, well kept and charming. The vegetarian dinner naan, daal, paneer curry and salad and soup was delicious. Compliments to the chef for that. Breakfast, was delicious and they catered to all our dietary needs. We utilised the pool as well and had a grand time at the Sovereign suites.