Beautiful setting. The outlook of the pool against the beach was idyllic. The staff at the hotel were fabulous and extremely attentive. Which made our stay so comfortable. The breakfast was also very good 👍

We were extremely unhappy with the standard of the family room. It did not look at all like picture advertised on bookings.com - so it was a big disappointment. Felt more like a hostel. No sea view at all and huge electrical pylon right outside window. The hotel staff did manage to move us to a better room for most of our stay. Which helped the situation. However some major maintenance issues with the decking around the pool and also the swimming pool tiles. Which need replacing immediately for safety purposes!

We loved the clean and spacious room. We booked with ocean view - lovely balcony. Staff was very friendly and helpful. The pool was clean and refreshing.

For us - 1 vegetarian + 1 vegan - it was really a challenge regarding food. The hotel offers very little vegetarian food and actually no vegan food except fries. They did make a dish with veggies, tofu and noodles yet it is the year 2025 and a 4 star hotel should be ready to cater vegetarians. Especially since it is a hotel involved in environmental responsibility as stated. The breakfast buffet we had one day and was well overpriced for only veg/vegan. In all warm dishes like fried rice, noodles etc they out meat. Location wise it is nice if you look for a calm stay yet to get around you will need a scooty and it is not so much around. :-)

Very beautiful location right next to the beach. The pool overlooks the beach and one can just walk down to it. It's not crowded..just the guests at the villas mostly. We booked the deluxe villa..it was lovely, spacious and had a great bath tub to relax in. The pool area and restaurant are the best. And conveniently located near to so e great seafood restaurants.and bars and convenience stores and massage center. The staff and cleaning personnel were friendly and all smiles always. 5 days felt too short !

Where do I start. Nothing about this place deserves a negative comment. Modern spacious rooms, super comfy beds, pillows, staff amazingly friendly and knowledgeable, great sized pool. On the Sea side of the Mercure (2 separate hotels), a couple of steps to the lovely beach, and warm waters. Food a little pricey, but does have an excellent Top Floor Terrace restaurant with very nice dishes. Will definitely come back again, very quiet being off season, but still enjoyed some 🌞

Nothing

It’s a lovely new hotel the grounds and pool side areas are very nice plenty of good comfortable sun beds, Ford who operates the bar does a great job he is so affable and nothing is too much trouble for him or the rest of the other staff, Very well equipped comfortable bedrooms with a great sea view.

There is nothing I did not like about the hotel, however there. Is a shortage of public transport in the area there are a couple of bars and plenty of seafood restaurants on the beach,

We had a wonderful stay at the Mercure hotel. We loved the beachfront location - so nice to be able to lay out by the pool with an immediate view of the beach and choose to go for a dip in the pool or the ocean. I loved hearing the sound of the waves all day too. So relaxing. Plenty of places to sit around the pool/by the beach, with a bar/restaurant nearby serving all day. Short walk to restaurants and basic shops down the road. It is a bit expensive for the area but it was a really nice stay for a few days.

The hotel is idyllic, located right on the ocean. We had a villa with our collie dog Teagen, it was a fabulous experience, the room was luxurious, spacious and spotless ly clean. The staff were all outstanding, kind, welcoming and polite, they made us feel welcome.

The architect didn’t think of the elderly as there are no clear flows, pathways have too many changes of levels which caused me to stumble a few times, even in the room you stepped down a couple of inches as you entered the bathroom. They need to consider how you would get around in a wheelchair. I wasn’t impressed with the western breakfast however a great selection for Thais and good selection of fruit and pastry.

The breakfast served at the Oceanside part of the hotel was excellent, although a little inconvenient having to take a mini bus to get there. The breakfast at the new part of the hotel was not good, all the hot food was stone cold and they couldn’t make scrambled eggs properly, very disappointing.

There was nothing major to complain about about, just a few small niggles, the mirror above the sink was fixed way too low for anybody tall, It needed to be 12 inches higher.

Great location in Rayong. Calm and beautiful beach and peaceful area.Lots of restaurant and 7-11 nearby. Have lots of variety and yummy breakfast.Friendly staff.Very attentive security guard to help guest cross the street.Very clean room.Good service.Beautiful and good atmosphere in hotel.I defintely go back.

No place to clean the stuff if you go to the beach. Slippery swimmingpool tile.My husband got some injury on his toe.Unique design for toilet and bathroom.

Everything.... The hotel is in 2 locations about 500m apart....but there is a convenient shuttle bus between them. The room was spacious clean and comfortable. Bathroom is good and well supplied with toiletries. Both pools are excellent.... One sea front and the other larger pool are both nicely designed and have near perfect temperature. Staff are all very friendly and helpful. Honestly can not fault the place. A perfect stay.