Family room is made up of two rooms so space is generous. In house guests get 50% off the weekend buffet dinner, which serves oysters and sashimi. The renovated rooms are nicely designed and comfortable to rest in. The detox water served at the lobby is refreshing. It’s has a tie up with Anytime Fitness where in house guests get to use the gym during the stay. Barney and Sons tea bags are served in the room and buffet dinner, good quality tea.

Family room only has 1 bathroom. The hotel lifts can’t take a certain load, we have to stand at the sides so the overload indicator doesn’t show up. The hotel has been around for 25 years so there are some telling signs. The free afternoon tea only has sweet snacks, would be nice to have some savory items. The free supper is only noodle soup and porridge so can skip if you don’t want to load more carbs.

Lovely location away from the city, which is still accessible by grab taxi service. Professional and friendly staff. Shopping mall under the hotel and next door. Ideal location for our visit. Thank you for the daily bottles of water. Swimingpool and gym were great. We used both facilities during our stay. Our room was spacious, fabulous! Highly recommended hotel. Thank you to the staff.

More shampoo and shower gel needed per room. I would recommend the number based on the number of people occupying the room instead of a set per room. I finished 1 small shampoo tub for my long thick hair per wash/ per day and hubby wasn't happy as there's none left for him. More creamer is required per room for hot drinks. 2 sachets of creamer is insufficient.

location is convenient

Pearl is always my first choice hotel in Kuala Lumpur. Hotel rooms are excellent and staffs are very professional. I stayed in the premier room on the 23rd floor and its brilliantly designed. The room has Philips bluetooth soundbar and it creates a magical atmosphere when the music is on. The room has everything that one could expect from a premier room. I will always go back to KL and stay in the same hotel. Next time probably I will experience their suite room :-)

Probably the breakfast menu and taste require improvement. There are plenty of options in the breakfast buffet but the taste is not that good.

The front office and restaurant staff were really pleasant and helpful.

There's no place to sit while waiting for your taxi or hired vehicle to arrive. The doorman did not allow any leaning against the wall or sitting on any ledge of the hotel entrance.

Loved how spacious the hotel room is Liked the lighting in the hanger spot, large windows and spacious bed

The shower is either very cold or very hot, difficult to adjust to comfortable range The aircon thermostat couldn’t be adjusted to a warmer temperature.

The location of the hotel is so convenient for me. Room sizes are big, this time unable to get king bed, but it's OK, the twin room also nice. The most I like is the bathroom, simple and nice 👍 Enjoyed my breakfast at outdoor coffee house.

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Amazing experience, staff outstanding and very friendly..Hotel attached with mall and it is convenient for the guest. Nice pool and also hotel offer Anytime fitness for in house guest, u can enjoy using for 24hrs.

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Staff very helpful. Earlier i read the previews and i was worried. But nothing of that sort. A little renovation is going on and we have to be more understanding as they are making it a better place .

Buffet breakfast could have been better especially the bread is not soft at all.

The staff at this hotel were incredibly welcoming and helpful throughout stay, room confortable and spacious.. Nice pool and the best thing, hotel offer Anytime fitness for in house guest. Great experience

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