Overall it was a great experience to stay here. This is my second time staying at Roxy Padungan. The location is great. The staff is so helpful and friendly. If i got the chance to visit Kuching again, i will definitely stay here.

I think can do something about the breakfast. I know it’s ok to give people the rm25 voucher to eat whenever u want from 8am to 8pm. But i guess i prefer the breakfast to be like simple ‘hotel-style-buffet’. I don’t mind to get like scrambled eggs, sausages, baked beans or potatos, fried rice or noodles or bread toast and unlimited black coffee for breakfast. But the rm25 voucher per day for breakfast is just not for me and some of the menu are more than rm25 and u have to pay extra if the menu exceeded than rm25. That is only for food, i had to pay extra for my coffee which is a bum for me. But overall the food taste quite good.

the room was great, although have no window. the shower was amazing.

the fact that I paid the room with free breakfast, but unfortunately the cafe was being renovate at the time. Hence, we only got the breakfast that they've made and only that. I'm disappointed when I knew that cause I'm very looking forward for the breakfast since I stayed for 3 night.

Nice cosy room..room were spacious,bathroom was cleaned,got small fridge,some basic amenities include toiletries, internet access,safety box and a complimentary breakfast.

There's only one mirror in the room which in the bathroom.The all yellow lighting but thankfully the room we stayed got giant window so is not so dark during the day

RARE finding, clean, spacious, bathroom very clean and all looked new, smells good. In house cafe, i Find it very reasonable. On top of everything, hotel gave RM25/each coupon to claim at cafe.!! I had next day very early flight, not able to use the voucher for breakfast ,but they let me use it on the same day I check in. Very accommodating too.

Nothing, all good. Rare finding

The location was supreme, the staff was exceptionally co-operative, to Mention Mr. Vincent at Ember Roasters, Shadaan and Ehsan and Scott aswell. The room keepers were very active and my stay was comfortable. 11 out of 10. Loved it

The new commode bowls are a hassle, Please have them changed

Comfy bed, clean bathroom, good room facilities & amenities - like mini bar, water boiler, hair dryer, tooth brush & paste. Spacious room! Value added - Friendly staff, nice food at Ember cafe! I love it very much 🫰

During my stay, so far NONE!

The location is great and right at the river side and walking 0.7 miles away from the hotel and lots of local foods shops are along the way and enjoying walking around . It's cool and nice to view it The local people are friendly and nice . Love the location and basic breakfast provided and lots of foods to load in after basic breakfast. Enjoy stay. Just a sound proof was poor because Thai restaurants are next to it. After 12pm is ok.

Soundproof is poor . Overall was ok.

Major Plus: The staff team is of 5-star hotel level quality despite being in a budget hotel. You can sense the true passion to serve, ever-ready to give the wow. Extremely helpful, always smiling and welcoming. They did utmost to ready the your room before your arrival. Nice to be able to check in on arrival. Room is huge. Bed is comfy and clean. Location is near entrance of Chinatown, and is accessible to many attractions within 15min by car. Secure and safe with keycard-only lift access.

Minor issues: Room's floor laminate rather worn and peeling, water pressure in showers despite maxing the pump, its still relatively weak (subjective). Breakfast is not palatable unfortunately. As this is a value accommodation, there is no hotel parking nor hotel-reserved parkings. Be aware if you drive, coupons are required from 8am-5pm during weekdays.

Staff, especially the staff, their welcomeness and approachability are top notch

Cafe was under renovation, so we have to eat take away breakfast, and the food, especially sausage is over sour until I think the sausage has expired. Hope that the cafe finish renovate soon

We had a wonderful stay. The room was spacious, clean and had a nice shower. Breakfast was great. Close to the Chinatown area, and some 10-15 minutes walk (or just take a Grab) to the central river area. Right next to the hotel is all you can eat restaurant Amoai - also very cheap and big choice of local products.