Spacious garden

Cost was not as mentioned in the booking.com, they have added more extra charges. Booking.com said the amount was 275 and hotel charges us 314.

Beautiful, large pool area to lounge while you wait for your flight.

Staff was not helpful with the airport shuttle. Receptionist told me the shuttle bus would be at level 1. After repeated questions looking for *any* more details she would only say level 1. As you can imagine, level 1 at the airport is quite large and busy. For those who are waiting at KLIA terminal 2, it's level 1 at door 3, big white coach bus.

The pool was amazing, it was clean and was very close to the airport.

We were a little bit disappointed that we didn’t have a window that opened up to the outside, rather into a garage area that light came through the mostly transparent door and did not open. We did not have garden views that was stated on the room details but was kinda ok because we only stayed there 2 days while in transit to the airport.

spacious large room. clean. comfortable bed. top notch customer service, they were kind enough to help us print a document when we checked out. pool looked great, even though we did not have time to swim in it. decent breakfast buffet included with accommodation costs. free parking for hotel guests. 24 hour reception, allows for guests to exit/enter at odd hours to go to the airport. tv had so many local channels. we had fun watching Malay movies and dramas all night long. the toilet in the room was a little different, like a plastic dollhouse toilet fitted in the room. very clean though, i will give them that.

ordered dinner from the onsite restaurant. people, front desk staff will advise you to eat at nearby (~400m) mamak restaurants during check in. please listen to them.

Staff all very happy to help! Enjoy the size of the rooms, proximity to the airport, and buffet breakfast. The swimming pool is spectacular! The addition of clean hot/cold water dispensers in room block area was nice.

Location enables property to have high prices for meals and cocktails. Not much to get within walking distance. No atm machine. Closest is at airport. Definitely ensure you have the Grab installed on your phone.

The receptionist and Bar staff were friendly and helpful. Nasigoreng dinner helping was huge and very tasty. We had a 7:25am international flight the next morning and were glad to receive the breakfast (that was included in the price of the room) in a take away pack which was ready for us when we caught the 5am shuttle bus to the airport. It was a complimentary shuttle bus, punctual and convenient. Well done Ibis Styles :-)

The shower head kept bowing down, perhaps it's not supposed to be used as a fixed shower? The deliberate fall of the bathroom floor was designed to have shower water flow away through a drain the other side of the toilet. The bathroom was spacious and spotlessly clean but we felt like installing stepping stones to get to the loo!

Very clean and modern but has limited facilities.

While they didn't provide bottled water like other hotels, they didn't have a service for you to purchase them from. Their systems can be unreliable in the restaurant but work fine at the reception. This forces you to pay with cash that you may not carry around on short trips.

Close to the airport with hourly to 2 hourly shuttle. Very clean property with basic rooms but all you need for a quick stop over. Pool is fantastic. Restaurant has good choices and fair prices.

Bed is hard for me. Service in the bar was limited. No one could make a cocktail and they didn’t bother to tell me. After waiting 20 minutes I tried to cancel cocktail and order beer, they said no barman was on way. After a further 10 minutes and my partner ordering his 2nd beer I insisted they cancel the cocktail and I’d have a beer instead. They then tried to charge me for the cocktail, lucky I checked the bill. Need to communicate better.

The Hotel was in great shape, a lot of Asian hotels seem to show some ageing, not this one. Facilities around the hotel was nice, clean and updated. Very clean in the room, didn't find any lingering hair. The location was great.

I wished there was a free shuttle that you can request to pick you up from the airport, instead of timed shuttles. They dont operate after certain hours. I had to grab a Grab to get there. The staff could be more friendlier, but after traveling Malaysia for a few weeks, seemed like all hotel staff is the same, bland, emotionless.

Great hotel near the airport. The rooms are spacious, clean, and with comfortable beds. I have never seen such a fantastic huge swimming pool in a hotel. You can have breakfast, lunch and dinner (all buffet) at the hotel for a good price. What is also really handy and helpful, they have a free shuttle bus from and to the airport. The last bus is at 23:20 from the airport. We could extend our check out for 5 more hours by paying half of the daily bedroom charges which allowed us to enjoy the swimming pool and facilities for a few more hours before we had to go to the airport to check in for our flight. All in all, a perfect hotel near the airport.

It was all very good.