I arrived late at night (early the next morning) in a rain storm after a 16-hour day. The young man at the counter assisted me with my luggage to the room. Very cordial and helpful. I requested an upper-level room and that request was honored. The breakfast buffet was a welcome gesture and delicious. The attendant was cheerful, helpful, and very fastidious. I could go on but I think you get the message.... every facet of my stay at this hotel was excellent. Highly recommended.

Nothing

I loved the location and staff ! About 30 mins to airport and across the street from a cafe and market. I could see the fireworks from the cathedral from my window! Felt safe and close in proximity to most places I wanted to see (:

Very close for center of Morelia

Early mornings so loud people

Great staff and location. Good facility and breakfast. Maid service attentive and covers all bases. I’ve returned for four years running, sometimes more than once per year. Active and courteous management.

TV size adequate but would prefer larger screen. However rooms larger than most so ok compromise.

The view was very beautiful, as well as the bathroom being super clean, and loved that they accepted Apple Pay.

Nothing.

the location everything was close by

we had a room by the window so I couldn’t sleep well because of the noise outside also the closet is too small

Location

Online booking

It was very clean, location is fine and fantastic breakfast. It has parking.

We were at the first floor, so transit and local city services are a bit noisy, so we waked up very early.

Limpieza y staff

Mi reserva no entra con desayuno incluido

Location and staf.

Kind of old.