Great customer service and delicious food

La suite amplia

Los controles no funcionaban para la tv

the service

the ac wasn’t working right

Location and cleaness

The stairs

Spacious room

Nothing

Beautiful

Everything was ok

The area waa ok and with in walking distance to bus terminal.

The floor was dirty and sticky. The hot water would not work only at times. We found a roach in the halway then later in the room. It was 3 of us and they only gave us 2 towels. When we asked for more they said they only give 2 towels per room. The beds are hard and not comfortable. We intially had the room for 4 nights but left after the second night and they said because we booked through booking.com we were not allowed for cancelling or for a partial refund. The 1st night some of the things looked ok and the second day is when everything started ro change on us. Our second night is when we had no hot water and when i tried to call the receptionist the phine was also not working. Breakfast is just plain continental breakfast and doesnt look pleasing at all. We left but before we did we had to spot check our suitcases and bags to make sure we didnt have roaches in our things.

Hotel stuffing was extremely rude and the installations were very inappropriate and cleaning poor.

Everything about the hotel service is miserable.

They gave away my booking to someone else without notification and I was left there with no hotel for the night even after I called and confirmed with the front desk prior to my arrival

Nothing .is bad

Bad