Everything was quite enjoyable. Pools, restaurants, bars, views were quite good. Every interaction with the staff was quite pleasant, they all were helpful and cheerful. (Photo shows view of rooms, ours had the patio and recliner in the water. The swim up bar was to the left, just outside the photo.)

We loved how clean it was. I am a big germaphob so I always clean anytime I stay anywhere. Their staff is on top of it. We also loved the "more inclusive ". Due to this we were able to make so many more memories without having the hassle of finding transportation. Activities like canoeing, paddleboard, snorkeling.. ..The staff were so friendly. We are definitely going back and are thinking about becoming members. We didn't get to do one of the presentations , but had the pleasure of meeting a few couples that were and shared their experiences. Lastly, we loved that they decorated our room for our anniversary and had soft music playing when we arrived to room after dinner.

We didn't like that were not able to walk right out to the beach from the seaside side. However the fact that the campus shuttles to you to adjacent resort with curbside service made up for it. Also the beds were not so comfortable to me but my husband was ok with it

The breakfast buffets were amazing! The food was surprisingly good overall. The views and the vibe were all spot on. The employees were all nice and helpful, and the included excursions were top notch.

The app didn't work terribly well and wasn't always up to date about what restaurants were open. It could have been simpler and more straightforward. The sargasso was a pain, but that's nothing that could be helped.

I liked the rooms and when we moved to the 1st floor, We could walk out on our patio and into the pool straight to the pool bar. Beach fiesta and fire show was amazing

I booked 2 rooms but they did not put our rooms next door to each other. Food was mediocre except for the breakfast buffet and the beach fiesta. Beach was rocky and I cut up the bottoms of both feet the first day.

The resort was really nice with a number of pools which meant that it never felt crowded. Our room was comfortable and staff were really positive and helpful (apart from the odd occasion!).

Only a couple of small points like the gym could be colder and they could consider opening the pizza stand slightly earlier than 12.30 as an option for people who didn't eat breakfast.

The staff are so nice, the food and amenities are great for the price. I loved the swim out pool. Everyone loved the size of the campus - it was big so everyone had their own space to spread out but also not too big where it would be inconvenient to move around. Love this place!

Some of the tour options to Chichen Itza was not great.. really inconvenient it’s not a direct drive (had to stop and get dropped off on the side of the street for a transfer)

The food was very good. Room was comfortable, but needed some repair. A/C worked but still a little damp. Beach/pool/facilities very nice. Beautiful landscaping. Friendly staff.

Had a smart tv, but couldn't mirror/cast phone. Room needed a bit of repair. Hard to get reservations for Japanese/Italian - book on your first day.

We loved everything about the property! It was beautifully manicured and well taken care of! We stayed during Christmas and I fell that they made it so special for everyone…very festive and fun! We would definitely stay here again anytime!

There honestly wasn’t anything we disliked about this property from our stay. We were 100% satisfied!

Loved the staff, beaches were clean, food was good, room was very nice we had a great time

The only thing I would say is the paint needed to be touched up outside our room by the pool. There was big spots that had peeled off

The bed was comfortable and the bathroom was amazing!

We loved the room but we wish we would have stayed in the other part of the resort. We didn't really like the pool outside our door. We also couldn't see the ocean very well.