My stay at Relax Hotel Airport was very convenient for an early international flight. The hotel's shuttle pickup just outside Terminal 2 of the airport, with a shuttle service departing every half hour, made our 4 AM check-out incredibly smooth and stress-free. This eliminated the need for expensive early morning taxis or the challenge of non-operational trains from Casablanca city proper. Check-in was straightforward, and we appreciated being able to relax at the bar before dinner. The room was clean and comfortable, ensuring a good night's rest before our journey.

While generally excellent, the internet connectivity in our room was a little shaky at times. This wasn't a major issue for us given the short stay, but it's worth noting for guests who might rely heavily on a strong connection.

I've now stayed at this hotel four or five times during my travels to and from the Casablanca airport. It's the perfect place to stay during long or overnight layovers. They have always been very accommodating when I have arrived in the morning and request an early check in. The airport shuttle leaves the hotel every 30 minutes (e.g 10:00, 10:30, etc); but I recommend getting to the lobby early for the shuttle as it can fill up with guests quickly and run out of space. I don't take the shuttle from the airport to the hotel as it's much faster to take a taxi (cost is about 100 dirham). The rooms are simple but clean. Slippers and bottles of water are included. 10/10 review for the SPA. It's hard to find a menu of treatments online, but I requested information through the message center and was sent a picture of the menu. It was very easy to then make an appointment for the date and time I desired. The spa staff were wonderful. I got a hammam scrub with black soap, massage, pedicure, and facial and every service was excellent and relaxing.

I would appreciate more towels and a bathmat in the bathrooms. It can be dangerous getting in and out of the very high tub as the floors quickly get wet and there are not any grab bars.

We had 1 night booked at the Relax hotel prior to our international flight the following morning. We took the free airport shuttle to and from the hotel which was very convenient. When we checked in there was a large crowd that arrived at the same time and one of the staff members quickly reached out asking me if I was with the group with vouchers. When I said no he directed me to a much shorter line which was awesome. Upon checkin the employee advised me that I had been upgraded to the sister hotel Sky Hotel on the same grounds so I moved over to that desk. When checking in at the Sky Hotel I was told that my room there had also been upgraded to a better room. At this point I was no longer sure what I was supposed to have vs not but an upgrade is always appreciated. The room we got was quite large and seems to be newly renovated. The bed was very comfortable. The bathroom was spacious and everything worked well. Wifi worked great.

The Sky and Relax Hotels form a sort of complex/resort together with many amenities such as a pool, restaurants, bars, spa's etc - My criticism is that it's very confusing to know what is served where and what are the operational hours. My recommendation would be an ap, website or one pager listing the restaurants with their menus and opening hours. Pricing at the restaurants/bars are quite expensive compared to others in Morocco but the things we did order were of good quality.

The amazing welcome & reception of Madam Nihal, she was so attendant to us with a nice smile all the time, to be honest she was the reason why we have chosen this hotel and she will also be the reason for our next stays at the hotel as well because she knows how to welcome the guests when they arrive very tired after a long flight then she also doesn't forget that a very tidy & clean room gives the guests a feeling of being home, last but not least she never forget the existence of the guests after they have been given their room or even after they leave the hotel like others do, she keeps on checking with the guests all the time. She creates a spectacular atmosphere with guests and with other hotels staff wherever you meet her at the hotel Thanks a lot Nihal for being such a wonderful person and a very competent professional at the same time, we salut you dear All our greetings to you

I live in the Uae and had to stay in Casablanca for a while . I chose Relax hotel for its proximity to the airport . As they provide a shuttle to/from it . I have to say that the bus drivers are very professional and punctual . This goes for the whole team . From the security at the entrance to the receptionists to the cleaners , all had an amazing attitude , they would welcome you with a genuine smile and greet you with kind words. Last but not the Least Mme Nihal the Guest relations representative did an exceptional job , thanks to her i felt home in this hotel . She was present at every touchpoint of my stay and made sure i wasn’t missing anything . Her kind demeanour is what will make me a frequent guest here. When it comes to the amenities in the room : exactly what i expect from a 4stars hotel ,slippers tea coffee water extra blanket towels .. Also i was offered tea while checking in which shows the Moroccan hospitality . Enjoy the picture of the majestic view from my room ..

I made this reservation wrongly in Relax hotel instead of Atlas where I used to stay . The receptionist on check -in was very cooperative and took necessary action to transfer the booking ( Relax 3stars and Atlas 4 stars are same property).

The staff especially YASSINE ( Front Office ) was very nice and professional. Since my booking was made wrongly in the other adjacent hotel he solved it quickly . Other staff FANI and HICHAM night shift were very efficient. OMAR also luggage porter was very nice and extremely polite and ready to assist. In general I noticed that most of the staff were very nice.

We were really satisfied with our stay as a family with our baby. The hotel is nice and relaxing, with a peaceful atmosphere that made it perfect for a family getaway. The staff is excellent—always friendly and helpful. The food was good and reasonably priced, and we especially enjoyed the beautiful outdoor pool. A big thank you to Hicham at the reception—he welcomed us warmly, upgraded our room for free, and offered us a late checkout to accommodate our flight schedule. We truly appreciated the hospitality and will definitely be returning here again!

First and foremost, my now husband had to remind me that this is our 3rd time visiting this hotel, and I have to say it did not disappoint. I am a firm believer in customer service, and let me tell you, Nihal Ajiou was on top of it from the moment I woke up after my first overnight stay. You can not begin to imagine how it made me feel, to wake up first thing in the morning and receive a text message from the guest relation manager, inquiring about my first night stay. Little did she know, my first night started out a bit rough, and to keep peace, I decided to suffer in silence, however had she not had reach out to me when she did, I promise you, I would not have returned. I expressed to her in great detail a concern I had when I initially arrived, and when I tell you words can not express the gratitude I have for her taking the time to even listen, you just can't phantom it. By the time my husband and I got dressed to get breakfast, Nihal Ajiou, was standing in front of us in the lobby to not only greet us, but to express her sincere apology, for our visit, but not only that, she offered me a discounted spa treatment and complimentary tea (which is my favorite every time I visit Morroco) and proceeded to advise me to reach out to her directly of any other concerns or needs that I may have, during my stay. Here in America, we call that a BOSS MOVE. I wanted so bad to hug her, but I wasn't sure that was customary in Morocco. As a foreigner, to have someone like her as a security blanket is beyond reassuring because it establishes trust and value with a business and it consumers. Which is very important when a solo traveler or couple is venturing out into new territory. To have someone like Nihal Ajiou as damage control is essential to any business because it exudes eliteness, professionalism, care, and concern along with sustaining profitability within a business. Especially when you have travelers from around the world.

That you didn't hire more people like Nihal Ajiou at the front desk.

I want to thank the team at this wonderful hotel near Casablanca Airport for their outstanding service. The owner and manager were so attentive, always checking in to make sure everything was perfect. I booked this hotel for my client, and they had a fantastic experience. The staff goes above and beyond to ensure guests are well taken care of, and I truly appreciate the thoughtful room upgrades when available. It’s a great area, and I’m happy to recommend this hotel for anyone needing a comfortable, reliable stay near the airport

Airport transfer staff were great. Check-in staff was amazing. Once he got over trauma from dealing with upset guests on a voucher from a canceled flight. (I would be upset too after a Casablanca Airport experience#nightmare#unorganised) that has nothing to do with the atlas and relax, btw. Communication was exceptional! The room was all you need. Great properties and well worth the convenience of getting away from Casablanca chaos for a night before flight. I arrived in Morocco late at night too, so in high insight, I would have stayed there the night i arrived! In fact, I would stay there to go to the airport by free transfer and train to downtown Casablanca if i actually cared to go Casablanca specifically. Well done to all the staff 7🌟🌟🌟🌟🌟🌟🌟

Con artist taxis at airport and traffic far from atlas and relax in downtown Casablanca.