The staff was incredibly kind and helpful—truly impressive, with not a single negative moment. The outdoor area is great, as well as the indoor pool and gym. Entertainment was excellent. There were plenty of sunbeds, though that might be due to ongoing renovations and some rooms being out of use—hard to say how it would be at full capacity.

For a 5-star hotel that hosts many families with kids, meals should include plain meat with just salt, not only marinated options. Snacks between meals were limited to sweets and pizza—basic options like eggs, omelets, yogurt, or cereals were missing. Table and chair cleaning in the restaurant needs to be more thorough. Also, the pillows were too high, with small pillowcases and low-quality sponge filling—not what you expect from a 5-star hotel.

The staff are amazing. Mohamed, Youness and receptionist Sara took great care of us during our stay and were very helpful with our questions. The all-inclusive deal is a peace of mind with kids helping themselves with what they wanted. The property hosts many games and entertainment nights that make the vacation much more than a stay.

The property is a bit far from marrakech city. The hotel can run a shuttle service to alleviate high taxi costs and offer it as a benefit. We had to book taxis which were a bit on the higher side but the service of Taxi drivers was worth it. The hotel can also work towards attractive packages for activities like the agafay desert experience. It was a shame that we had to book these packages ourselves because the price comparison was almost double to what we could find online.

We stayed one night at El Olivar Palace at the beginning of our short trip to Marrakech, and it was the perfect way to kick things off. After the energy and excitement of the Medina, it was such a treat to escape to this peaceful oasis where our family could relax and unwind. Traveling with two young kids (ages 6 and 4), we were looking for a place that was both family-friendly and restful—and El Olivar Palace delivered on both. The resort was incredibly welcoming and accommodating for the kids, and we all had a blast at the water park. The water slides were a huge hit and, to our delight, they were included in the all-inclusive rate! The buffet was another highlight. We were hoping to try as many Moroccan dishes as possible during our stay, and the buffet was the ideal way to sample a little bit of everything. From tagines to fresh salads to sweet Moroccan pastries, we really got a full culinary experience without having to commit to just one dish. Even though we were only there for one night, it felt like a mini-vacation within our vacation. If you’re traveling with kids and want a quiet, relaxing, and culturally rich place just outside the city buzz, El Olivar Palace is a fantastic choice.

Everything was amazing. It was modern yet had a nice traditional twist to it, which is what I wanted to get away from city life. All inclusive was amazing and as well as breakfast, lunch and dinner we were also served snacks. Non alcoholics drinks were supplied throughout the day as part of our package. The spa was amazing. Hafsa, Hakima, Samira and Huda were amazing and priced well too. The staff were all welcoming and very helpful. Especially Mustafa and his team at reception, always happy to help and went above and beyond. Entertainment was fabulous. The free shuttle service to the souk was really convenient and saved us taxi fares. I will definitely be coming back here with family.

The best part was the staff (including our housekeeping staff). I would tip every single one of them if I had the chance to do so. They go above and beyond to do things for you and always greet you with the biggest smile. Youness Boukhari sticks out in my mind especially. There is a slight language barrier for folks who only speak English but the staff still try their hardest to accommodate for you. The only mishap by the hotel was giving an extra bed instead of a crib and that might be due to a misunderstanding that we were visiting with our 16 month old and not a grown toddler, this of course was resolved immediately. We practically had everything available 24/7 with our all inclusive package, the food was delicious and had a huge variety, with different types of entertainment each night.

The only thing that slightly was inconvenient was the location. There were no cash machines nearby and the nearest mall was 12 mins away. As we were a family of three we had to consciously plan our trips rather than spontaneously leave. So this was the only let down about El Olivar, but given that 75% of our time was spent relaxing and sun bathing, it might be suitable for families looking for some time away from their daily routine. One other thing to mention is that only some (free) alcohol options are available for those looking to drink with their all inclusive badge, otherwise it’s a trip to the bar for alcohol that is not cheap at all.

Very friendly staff, beautiful rooms, we got a free upgrade which was such a treat. Everything looked liked the way it was shown in the photos. Also the grounds are big but not too big that I felt worried about my kids. The spa service was wonderful- amazing staff.

We went in December so couldn’t use the outdoor pool - heated pool make it perfect. Was disappointed that the snack bar didn’t have any snacks and although I paid for an inclusive package we had to pay for ice-cream!

The staff are amazin so attentative and caring and loving and kind. Got such lovely bond with them all. Also we got upgraded to superior rooms so was like having a lovely flat to ourselves front room 2 bathrooms massive balcony also window terrace massive bed huge wardrobes and storage just amazing.

There is nothing to not like

We got a free upgrade to a suite. The room was very big it was also cleaned everyday, towels and bed sheets replaced. Food ate the restaurant was great. Many choices and kids loved it. Staff very friendly.

Some minor maintenance has to be done here and there but nothing major.

The staff yousef Faza hadil aissa houda were absolutely amazing couldn't do enough to help you with anything you needed a total credit to the hotel amazing kind genuine people 😀 food was good rooms nice for a lovely Xmas getaway

First time visiting morrocco (marrakech) and we all very much enjoyed our experience as a family. The resort was aesthetically pleasing and hygienically clean. All the staff members were very welcoming and hospitable and went above and beyond our expectations, especially Anmour (breakfast,luch supervisor) and all the animation team especially the girls who our girls loved!

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