Our stay in Marrakech was made truly unforgettable thanks to Jawad’s incredible hospitality and attention to detail. From the moment we arrived, he was warm, welcoming, and incredibly helpful, making us feel at home right away. Jawad went above and beyond in ensuring our comfort, providing us with insightful recommendations for local attractions, restaurants, and hidden gems throughout the city. His deep knowledge of Marrakech and its culture enriched our experience and allowed us to explore the city in a way we never would have been able to on our own. The accommodation itself was clean, comfortable, and beautifully situated, providing the perfect retreat after a day of sightseeing. Jawad’s personal touch was evident in every aspect of our stay, from his prompt responses to any questions we had, to the thoughtful gestures that made us feel truly special.

The authentic decor & style, the staff were nice, all male, offered to help with Taxis to the centre, the guy that serves you breakfast & at the pool Ibrahim was lovely albeit English not too good. Offered traditional mint tea on arrival with Petit Fours while we waited for our room to be ready. The rooms were small but nicely decorated, authentic, comfy big bed, ambience was calm & tranquil, boutique style only 10 rooms I think. The shower was lovely, really hot & powerful, a daily joy! The food menu was a nice selection of salads, fried pastries, various veggie & meat tagines which were delicious! The poulet citron & the beef Tagine were scrumpy! Slightly limited menu if you're eating there everyday for 5 days. Morning breakfast was authentic, freshly made & plentiful served with a smile from Ibrahim.

1. The pool is nice to look at but isn't heated so was freezing when we stayed for NYE Dec / Jan which was disappointing. 2. The poolside food & drinks menu is on the pricier side for Marrakech but you don't have any other options nearby so I can see why they charge what they can. 3. Boutique Hotels of this standard should provide white bathrobes & slippers in the room as standard but there weren't any. 4. Room Tea & Coffee - basic cheap Nescafe sachets, for a boutique hotel should be providing a higher quality coffee or a capsule machine and a selection of premium range herbal teas. The difference between a 3* & 4* establishment is all in the details so they'd do well to make these small tweaks to elevate the overall experience.

Over all a great stay! We would all like to thank Jawad specifically! Jawad was around the hotel from early morning to serve us breakfast to late at night to welcome us back to the hotel after our dinner in the centre. No matter how busy he was, he was extremely helpful in anything we needed and he was always doing so with a smile on his face!

Long waits for taxis as hotel is in the outskirt - definitely would recommend to arrange a taxi at least 1 hour before you plan to set off!

Completely unique, modern and fresh yet traditionally Moroccan style - a very special place. Where to begin…the character, charm, fruit trees, incredible gardens, perfect swimming pool, options of where to eat, comfy places to read, a roof terrace…this riad has everything for the most restorative trip!

Nothing we did not like!

We had an amazing stay. Extremely helpful staff that cater to our every needs they even allowed us to do early check in without additional costs. We also had a peaceful and quiet stay! (Feels like we own the place). Hotel food has reasonable price. Would definitely recommend staying here. ⭐️⭐️⭐️⭐️⭐️

None

We had an amazing time! The rooms were so beautiful yet super comfortable with the right balance between modernity and tradition (Nespresso machine, high end TV,..). I personally loved the pool, with a beautiful underwater lighting, perfect temperature and a relaxing music in the background. Breakfast was delicious and generous (I recommend the "Beldi"). I noticed that a brand new restaurant and SPA was about to be opened, we had the chance to taste and try their future menu. The Chef was so friendly! Soukaina was amazing as well and always there to know if everything was fine with our stay! Highly recommend it to any people, couple or group of friends looking for an outstanding stay in a traditional yet modern Riad. It was perfect for a short trip of few days. We will return for sure!

Nice Arabic look and feel. Relaxed and quiet. The staff is extraordinary super friendly! Food is good.

Weather on the last day ;-) but happy to see Morocco got rain.

This place is absolute perfection. From the moment we arrived we felt at home, thanks to the staff for being so welcoming and friendly. The location is around 15 minutes from the centre - so it is an ideal place to relax and get away from the hustle and bustle of the city. Taxis can be arranged via the staff for wherever you’d like to go. The food was amazing, the breakfasts and lunches are so tasty. We didn’t eat for evening meal but we heard from other guests this was great too. I am unsure the names of the staff unfortunately, but they were all great with us, in particular the gentleman who served us each day at breakfast - always a smile on his face and nothing was too much trouble. Thank you all for an amazing stay!

The taxi drivers can be very shady - be careful of them. This was the most difficult part of our trip. They may try to overcharge you. They will also try to do multiple trips and charge multiple times - something which in the UK is frowned upon. Two cases we paid full price and saw the taxi driver charge French speakers less than us for the same trip. In the end we used indrive app to get around as the prices are fair and fixed. This is an issue with taxi drivers in marrakech, however we didn’t find the taxi drivers to be honest compared to the indrive drivers. Be careful and always ask for a fixed price before travelling.

The staff were just fantastic! Super caring, always going the extra mile to make sure we were comfortable. Lending us there own personal jackets when we forgot to bring something warm for our dessert adventure night. Super clean and spacious Morrocan themed bedrooms. Great hot water, good hair dryer. daily changing of fresh towels. The pool and everything is just perfect. It honestly looks better than in the photos which was a pleasant surprise. It’s very safe with someone constantly around the property at night time. We didn’t get to try the spa however we saw the facilities and they looked very clean and relaxing. Wish we had the time to try it. Would absolutely recommend doing this hotel to get the true authentic Moroccan experience but in a more relaxed setting. It’s about 15 to 20 minutes max to the main medina area. The hospitality in this hotel is just exceptional and I highly recommend it. Theres also 2 very sweet cats and 4 kittens around the property that are adorable!

little annoying having to go back and forth with the taxi but only about 15-20 minutes to most places so not too bad and only 15 minutes from the airport

We absolutely loved our stay at le palais Averroes, a home from home, we were made to feel so welcome and looked after massively by the beautiful staff! Spa was fabulous, room had everything we needed and was cleaned every day, Moroccan breakfast was new to us but we loved it. Pool was clean and very refreshing in the heat. Hotel is only small so feels like your own place. This hotel is slightly out of the centre but we preferred that it was more quiet and chilled and despite hotel being slightly out of the centre we had no issues getting taxis and tours (via get your guide only 1 tour didnt allow pick up from the hotel but this was quickly resolved when we spoke to our tour guide prior to pick up. We miss you already Hicham, Ikram and Hamza Lots of love Amy and Martina Salam yala! Shkran

That we didn’t stay for longer