The riad is located in a quiet, narrow alley and is about a 5-minute walk from El Badi Palace and about a 15-minute walk from Djemaa El Fna (central market square). There are several (inexpensive to medium-priced) restaurants in the neighbourhood. The riad is not a historic building. It has been extensively renovated and the rooms, bathrooms and facilities are new. The furnishings and ambience are in Moroccan style. Without being overboard. The riad was only recently opened (October/November 2023), has a roof terrace with loungers, a (whirlpool) pool and a hamman. The breakfast is typical of the country, and the kitchen is happy to fulfil any additional wishes. The staff is a heart of soul: friendly, courteous, super-helpful and always in a good mood.

Very pleasant place ,full of local character .The people who work there are very helpful and make you so welcome !! A special big thank you to the gentleman who works a night shifts & breakfast time ( sorry , but I cannot recall his name right now) who did not speak much of English, but was always so helpful ,smiling & trying his best to communicate with us to make our stay more pleasant & trouble free. The location is just great too ! If we would ever go back to Marrakesh we would certainly like to stay there again !

Everything was fine but the breakfast could be a little more varied from day to day -that is why I give 9 not 10 points.

Great location as it was quiet and only 10 - 15 min walk to the main square or even shorter to some of the palaces. Omar was very helpful and attentive. The room was spacious and breakfast had small variations every day. Delicious orange juice and fruit salad.

The swimming pool on the roof terrace was in a corner and enclosed in (Retractable) glass). Not sure how much sun you would get there. There were only 2 sunbeds and they were located on top of a steep spiral staircase. Would not be able to go up there if you are not nimble and slim. There were some nice tables and chairs on the "lower" roof terrace, but the view is over rooftops and the palace walls, so not ideal for watching the sunset.

The Riad was very comfortable- a home from home. It is beautifully decorated with super facilities and we enjoyed a lovely breakfast every morning. Breakfast was provided even when we had to leave on early morning excursions. Maryam , Omar and staff went above and beyond to make us feel at home. I really have to compliment both Maryam and Omar. They were very engaging, friendly and helpful. Nothing was a problem. We had a delicious dinner on one of the nights - the best meal we had in Marrakech. Don't miss it!

It is a beautiful Riad in a great location - nothing to dislike.We were able to walk to all the sights easily.

Staff were fantastic especially Omar! He went above and beyond to make us comfortable including giving us a breakfast snack early before breakfast hours!

Shower didn’t drain that well and water would accumulate. The fridge in the room should have a sign saying you will be charged. Water should be complimentary. Also we opted not to have our rooms cleaned on a daily basis and didn’t have the full breakfast for 3 days, we could have been given a pass on the sprite and water but minor point. Also I would suggest giving new guests a quick orientation of the room.

We had such an amazing holiday here! Both Mustapha's made us feel so welcome and a part of the family during our stay. The Riad is lovely with a beautiful rooftop area and and nice cold pool as well. Mustapha the manager was great at suggesting and organising day trips and excursions throughout our time in Marrakech while Mustapha the attendant was so helpful and kind and our son has made a friend for life! The location was amazing and just a short walk away from everything we needed. Riad Kale Polis helped us create such amazing family memories of our time in Marrakech. I'm sure with the way our kids talk about this place they will be back someday again!

Nothing.

Beautiful inside the courtyard. Room was wonderful. Mustafa, the reception guy, was so helpful and welcoming and nothing was too much trouble for him. Nice surprise to find the fabulous breakfast included in the price.

Thiight we were offered a complimentary coffee on arrival only to find out had to pay for it the next day: just changed the moment. The meal was really not great and the wine expensive amd no water is complimentary. Taxi to the airport was way overpriced but easy as the Riad booked it and then helped us with both our bags, so helpful and guess worth the extra cost.

We had the most fantastic stay at Riad Kale Polis. Everyone is very welcoming, friendly and helpful and was attentive to our needs. We were welcomed with Moroccan mint tea on our arrival and throughout our stay they answered our questions and were so kind and helpful. I stayed in the Riad on my birthday and they very kindly left a sweet box of biscuits in the room - details like this when staying in a hotel are wonderful. It felt so homely and comfortable. It also felt very safe and secure. The room was a great size and the beds were comfortable, the breakfast that is included was lovely and the communal spaces on the rooftop and in the courtyard were wonderful. There was a nice, small pool on the roof which was great to dip into and cool off from a day spent in the sunshine. The location of the Riad is fantastic - a very short walk from the Bahia Palace, El Badi Palace and Saadian Tombs. It is also a short walk from the souks, Jemaa El-Fnna Square and Koutoubia Mosque. We also did two trips with Get Your Guide and the pick up location is at the roundabout at the end of the street. It is an excellent location and extremely convenient. The Riad itself is peaceful and calm. A great place to rest and recuperate from the hustle and bustle which is just outside. I would highly recommend staying at Riad Kale Polis, it felt like a home away from home and we thoroughly enjoyed our stay. A huge thank you to the wonderful team who made our trip so special!

We couldn't have had a better placed Riad. Our hostess was extremely kind and accommodated us so very well. It was my daughters birthday and they made her a delicious cake to celebrate. I cannot reccommend this riad enough. Only minutes from the Ferblantiers square and a 5 minute walk to Place Jamma el Fnaa, amazing position, quiet and friendly people living in the street. We had restaurants and shops in Ferblantiers and ate and took cocktails in several of these. Service and prices were excellent.

Nothing negative at all, it was brilliant.

Anne Marie, the manager, and her team were exceptionally accommodating. Someone was always available to help and give advice when needed. We did have an issue which was duly compensated. All the staff were very welcoming and very friendly The location was fantastic as it was round the corner from Bahia Palace and a short walk from Jemaa el fnaa. Catching a taxi was also relatively easy, and the local shops were also good for food and gifts. After staying in both hotels and villas on previous visits, the experience of a Riad felt a little more personal. The Riad and the rooms were cleaned every day. Our beds were made, and towels were replaced every day. We decided to have our first meal at the hotel as it was dark when we got there and wasn't sure about going out until daylight. It was cooked fresh and was the best tagine we had during our stay. The breakfast was lovely with a varied selection every day. The traditional pancakes are my favourite and could eat them every day. The team happily served breakfast on the terrace, which was beautiful, especially with the weather this time of year. This trip was the first to Marrakech for my friends, they all loved the whole experience. Other than a technical problem with our shower, we had a lovely stay.

As this was my first stay at a Riad, I didn't realise that the pool was small. The pictures didn't give a true sense of the size. Rather than a pool of this size, it would have been more welcoming to have a spa. It would have been a perfect way to relax after an eventful day. As a Muslim, ablution (spiritual cleansing before prayer) is vital in our routine, it was disappointing to see that there was nothing to facilitate this in any place that I stayed especially as Morocco is a muslim country. I understand the Riads are normally tucked away in the small streets of Marrakech, but it would be easier for travellers if it could be clearer from the main roads as the general public found it difficult to give directions without the maps.