Pretty much everything. The hotel rooms are comfortable, clean and spacious. The hotel staff is very friendly and professional and they are always attentive to customer's needs. Food is super nice, although creativity may improve it. A special thanks to the restaurant, outside bar and Zanzibar staff: they are amazing. Transfers to the city went pretty well, since there weren't many guests at the hotel. All the facilities - gardens, tennis courts, pools, gym, etc - were well taken care of. On the last day it was possible to keep enjoying everything after check out and to store our luggage. There are many activities, during the day and the APP blue works if you have to book them. The bar entertainment is mostly aimed at Brits (bingo, type of music, etc) but the crew was making an effort to change it a little . Super nice! Perfect staying.

Just some reccomendations, nothing serious. The reception staff is nice but some important information should be given at check in. The indoor pool is paid during the afternoon (after 3pm); if you want to go to the city there should be a way to take a lunch pack, since it's all included, also, there's nothing to eat between 5pm and 7 pm (some snacks, toast would be nice in the bar) so don't skip lunch and the short snack between 4 - 5 pm. They told us that Morroccan cuisine specialties are only available on Thursdays, maybe one more day would be nice for short stays.

The room was lovely and spacious and there were a lot of options for food and drink. I had booked a twin room for my friend and I but they gave us a king. It was a lovely room with a great balcony but it would have been nice having the twin we had booked so we didn't have to share a bed the whole trip. The staff were helpful and we really liked the pool area when it was quiet. It was a great place to cool down in the August heat.

My friend and I booked this with a relaxing holiday in mind. Yet from the morning onwards every day, there was 2000s/2010s club music booming very loudly in the pool area. It made it incredibly hard to just read a book, listen to your own music (it was so loud you could hear it with your own headphones in) and just relax in peace. I eventually started bringing ear plugs down with me. And I say this as somebody in my 20s. It was difficult to sleep at night too as there was loud music and noises going on downstairs most nights. It was overall a nice trip, but not as relaxing as we'd hoped.

A perfect stay at Riu Tikida Garden Marrakech! The staff, service, and facilities were all excellent—highly recommended! Special thanks to the Zanzibar staff, the pool bar team, and the restaurant team for their wonderful hospitality and outstanding service.

Nothing

The hotel complex is wonderfully designed and very modern and the room was solid. The quality of the food was just right value for money and the staff in the restaurants were amazing.

Unfortunately the reception staff was not as helpful. We weren’t informed that we needed to make a reservation for the shuttle to the city and the information about possible tours to the Atlas Mountains was very sparse. Also, it was very disappointing that you could only use the indoor pool and Sauna could only be used at an extra charge. That’s something I have never experienced in any other hotel and I do not consider this “4 stars”. Those facility were one of the main reasons we booked the hotel. The SPA staff also did not tell us that we needed to book any treatments 3 days in advance, so in the end we couldn’t use the SPA once, as it was fully booked and at extra cost.

Breakfast had a great selection. Hudda was extremely helpful. Rashid the chef went out of his way to look after me.

Grab rails in the shower would be very helpful. No hand drier in the disabled toilet in the bar.

The hotel reception, pool and restaurants were all great. Very clean and well kept. The food was great with lots of choice and good quality. Our room was spacious and comfortable.

The surrounding area is not that nice so there isn’t a nice walk from the hotel. It didn’t bother us as we just chilled and took the courtesy bus to the city.

Check in was fast and good, staff were friendly and helpful including the security staff, there were staff we saw throughout our stay that served us in the 2 restaurants they were so helpful and we personally thanked them for making our stay so welcoming, we had torrential rain on one of the evenings which flooded part of the restaurant and areas within this hotel and we were impressed with the staff and the manager all working together mopping up and clearing up the water as quickly as they could with no complaints, we loved the relaxed vibe around the pool, even though the hotel was full and busy it was not rowdy or noisy and we were never rushed when we had our meals the staff was so attentive and kept refilling our tea and drinks at the table, the choice of food was fantastic, plentiful and fresh. We absolutely loved our stay and we will return to this lovely hotel.

Nothing negative

We enjoyed our trip very much. But I will say the hotel is set in a less than salubrious area and the entrance to the hotel needs attention very shabby. Once inside the reception area, it's extremely nice. We are of a generation that much prefer not to need to access apps. We think the old ways are much simpler. A map of the resort and a large board with activities displayed by reception is perfectly adequate. We also would have like to extend our stay but it wasn't possible as reception staff can't take any bookings in person. The food at the hotel is perfectly adequate but not exceptional, sadly. The staff are extremely kind and helpful in all the restaurants. The bars not quite so friendly.

Breakfast was what you would expect in an AI. Omelettes always my fav & they did not disappoint. They did these square breads that they fried - delish! Tasted just like the hot donuts you get at the seaside. Lunch and dinner were again good for AI. The special dinner in the Moroccan restaurant was a nice change, book early as they get full. One word of warning, if you want "special" attention from the waiters tip them on your first night, then they'll keep refilling your wine glass. If you don't (as we found out) you have to keep asking for it to be filled. It became a bit of a battle of the wills in the end!! Until we found one waiter who was really nice despite us not tipping him. So the following night we did - he earned it :-) The pool areas were great, always very clean and sun beds were great, especially the sofas. Entertainment was good every night. Cocktails were mainly VERY sweet & I couldn't taste the alcohol. My husband had a few gin & tonics & said he couldn't taste the gin once!

Waiters that were extremely friendly when you first walked in then totally ignored you the next night if you hadn't tipped them! Beds were VERY firm. I actually ended up with bruised hips after lying on them for the 2nd night.

Everything was perfect. The rooms, balcony, the meals, the cleaning, the service, the personel, the pool area and gardens. A perfect and beautiful hotel :).

There is not much negative to find:). The pools could have been a little bit warmer (at least one of them;)), but I assume it is normal this time of year;). Some more hooks/pegs in the bathroom would have been nice. Also, during the entertainment in the evening the activity leader was a little bit too fond of her own singing-voice;).