The staff were helpful and flexible (including accommodating early check-in after a desert camp night). We enjoyed the pool and the ability to essentially walk out of the kasbah into the dunes.

It would have been great if the windows had screens. Wifi could be stronger (gets weak in certain areas/with a lot of users).

Nice place, good maroccaoin hotel

Smoke in the kitchen

The location is great. We walked to the dunes within 5 min. The room was spacious and the shower and toilet were sufficiently clean. The water was hot. Breakfast was superb. Dinner was nice, but portions could have been bigger.

Everything was nice, but compared to other 4 star hotels, reduce your expectations a little.

Lovely Kasbah with very large rooms, and lovely dining room and seating areas around the pool, also in the gardens and roof terraces, where you can watch the sun go down over the dunes. Staff were amazing, especially Barrack and Youssef, who went out of their way to provide genuine friendly service. The location is excellent, we walked into the dunes and climbed the tallest dune, and then enjoyed relaxing next to the pool in the warm sun later in the afternoon! Great place, couldnt recommend it more!!

I liked how accommodating the staff was and how easily accessible the hotel was. We took the bus from fez and walked from the nearest village to the hotel and got an early check in. We arrived at 6am and took a nap and then had a late breakfast. Everything was perfect and we extended our stay for one more night to enjoy the sun. They also offer a lot of activities and good lunch and dinner. Our room was very comfortable and we enjoyed our time at the hotel.

The WiFi didn't work in the room but that's ok I watched TikTok's at the pool in a sun bed.

We spent one evening here, and it was wonderful. We got a lovely big room in another building next to the big kasbah called 'the dune house', very pretty. The owner was waiting for us to give a tour of the house and was very welcoming. The dinner offered in the hotel was very good. We got to do stargazing with binoculars and laser while the owner told us about all the stars and how the nomads used them to navigate, very interesting. The breakfast the next morning was just lovely with a superb view. Would totally recommend, and especially the stargazing!!

No holder for showerhead

It was a nice place and staffs of the hotel were so friendly and helpful ,especially Mr. Muhammed helped us.He recommended a lot of places and there were so good. And also the hotel was so clean and ıt has good atmosphere near dune.If you want to rest and travel the Sahara dune,ıt will be the best option.

I ended up choosing this place after have booked an activity at the desert where the meeting point would be in this hotel and I couldn't be happier with my whole experience! From the moment we arrived, the staff was welcoming, attentive, and made sure every need was met. They even came to pick us up at the bus and arranged a taxi to the airport for our return flight. The room was spacious, impeccably clean, and designed with both good taste and comfort. I especially appreciated the thoughtful details, like the comfortable mattresses, the good quality linens and towels. The outstanding breakfas truly made mornings enjoyable and the dinner was pleasing — the meals were both tasty and beautifully presented. The pool area felt like an oasis, perfect for relaxation on chaise longe with beach towels available for free. I've been in many places across Morocco and I would definitely recommend this place.

The location was excellent and the grounds were uniquely beautiful. It was only a 2 minute walk to the dunes and there were great food options in Hassilabied, only a 5 minute drive away. Our "family room" was large and comfortable.

When we were there, the hotel restaurant only offered a fixed menu option which wasn't great for our young family. We opted to eat dinner at an outside restaurant instead, but the hotel breakfast was good.

We stayed in the Dune House which was a fantastic location right on the dunes. We had Aziz look after us for our stay and he was amazing. He really made our stay special. We also did a few excursions that were very good.

The air conditioning could have been stronger. The one unit in the large dune house family room only cooled a limited area. The area around the pool was looking a bit tired. There was quite a lot of maintenance happening during our stay around the pool which was unfortunate.