overall the service was pretty good from the majority of the staff. Our room was a good size but the beds were not that comfortable. Although there were no coffee or tea facilities in the room there was a machine available on the ground floor for all to use, but not great when you have just got up and have to traipse downstairs for your first cuppa!! We had great service in the restaurant (apart from Saturday night) and the food was excellent.

As above - we did experience really bad service (food was still excellent) on Saturday night as the restaurant seemed to lack staff and those that were there were more intent on serving a table of 16 than our table of 7!!

Immaculate,large room and large en suite. Very quiet,substantial choice for breakfast.

We were in room 608 which is the end of the corridor adjacent to the spiral staircase fire exit..in a separate building several feet away(,I believe it was a sports hall).the banging from what I presume to be some sort of weights machine,was intolerable at times.the entire room shuddered,goodness knows what it's doing to the infrastructure.Needs addressing,I am sure we are not the only guests to complain.

I liked everything about it to be honest. The staff and people very friendly. Great selection in the restaurant. Had the Beef - Wellington myself. It was beautiful. Then the buffet breakfast was lovely aswel, Great bar, 4 bowling alleys, 3 dart boards and all the sports on the TV. What more do you want 😁

Nothing really, was only there one night now. Definitely going back.. It's a beautiful part of the country

Improved since last stay particularly the service at dinner. However on third night in dining room experienced poor service as key member of staff was not on duty. Eskelina was exceptional but in her absence the whole thing fell apart spoiling an otherwise good impression.

As above

-The hotel is located in a beautiful city with really friendly and cosy environment -The staff were super friendly and helping -The breakfast was good , full of options as of Gluten free , sugar free , and lactose free options -there is a restaurant right near the hotel which was a perfect choice for dinner -There are a lot of free parking spaces all over the place , which made our stay easier :)

-The rooms are a little bit outdated ( design etc. ) -There are too little English signs out in the hotel ! for example : They use Zinc instead of the chlorine in the bathroom ( in order to take care of the climate ) there is a sign for it , right above the toilets , which explains the gray material in the toilet . BUT all in DUTCH ! so we were first surprised ( in a bad way ! ) when we saw the toilet , until we used the google translator to translate the mentioned sign ! So I would recommend a more English-friendlier signs as a non-dutch speaker :)

Evening meal was lovely, breakfast bag was lovely and helpful as we needed to leave early, staff were friendly, room was clean, bathroom was clean and very nice

No hairdryer in the room when it said on my app there would be one, I was not a massive fan of the bed but I don't think it was a bad bed just not for me. I feel the price was a little high.

The hotel was in a lovely quiet location. The reception staff were friendly and check in was quick and efficient. The restaurant served very tasty food. We left before breakfast started being served, but we were given a carrier bag of breakfast and there was a lot of food and drink in there!

The bed was a bit soft for me also the pillow was too big/fat for me to use comfortably to support my neck. These 'dislikes' are just for me personally they probably would not bother anyone else!

Lovely location, good size room & great facilities. I was travelling with dogs for shows & I was given a very accessible room & the area had good walks for them. No request was too difficult for the hotel. I was out early every morning so opted for the breakfast bag which was superb for the day. Highly recommend the hotel.

Nothing I could fault at all.

Great location, breakfast and stuff were very nice

I had a single room and the bed wasnt very comfortable. Water pressure was weak in the shower as well.

Location is lovely, Perfect for the trip. I've stayed the last 5 years at Easter weekend and would not go anywhere else in the area.

Everything about the place is relaxing