The location The bedroom lounge and bathroom are all amazing plus a hot tub with a view. The staff were great and the stargazing experience ( whilst expensive considering there were 12 o& us doing it) was informative and fun.

Dinner service was very slow. It Over an hour after we sat down to get the main course. It’s a set menu - so there isnt any time wasted ordering. Also there is no advance notice of what the set menu actually is going to be This was an issue for us as the main course contained a lot of truffle oil. Which I really can’t eat And the desert was something my wife can’t eat. She got a replacement pudding.

Villa itself, parking outside, view from our room, open fireplace and included dinner.

Location. The name and advertising showed a lake view and implied proximity to Mt Cook. Neither was true. We had a nice view of distant mountains (not Mt Cook) and nearer pastures with grazing deers. It was not the view we drove 4 hours to see. The retreat should be renamed Twizel Retreat.

Breakfast was very good, but choice for vegetarians were very limited. There was a set menu to choose from, which was the same every day.

Very limited choice for vegetarians. Further, since the food is served in the room, it tends to get cold by the time it reaches the room and we settle down to eat.

The villa was much nicer than I anticipated, with its own private hot tub (maybe I missed it on the booking page, but I was pleasantly surprised). The grounds are very beautiful and you can take a walk through the woods to get to a view point for the lake.

The drive into the reception area is on a dirt road. We struggled to get through to staff via phone upon check in, check out and also once to try to order wine, although eventually we got through to someone each time. However, we understood that since the property is so large and the rooms are spread out so far, the staff are always running around (and driving around) to get to various points in the property, so it was not a problem in the end.

The location would have to be up there with one of the best anywhere on the globe. The foresight of the owners to build this for travellers to enjoy is truly inspirational. The construction and interior design of each villa is testament to the respect the owners have invested in honouring the beauty of Mother Nature and this world class location. The warmth of the villas in such a crisp clean cool environment was so comforting like being wrapped in a warm blanket sitting on a cloud of pure majestic natural wonders. Without a doubt our best holiday due to location and the accommodation not to mention the hospitality and care extended by the owners of the property. It simply is a bucket list experience for rest or play.

We could not find any fault with the property at all. Perfect!

The property was amazing and the staff helpful before, during and after our stay. Top shelf design and amenities - everything was perfect!

absolutely beautiful lodge with the most amazing scenery. dinner provided to our room was nothing short of amazing. the hot tub overlooking the mountain ranges was a bonus. the entire experience was 10/10

The property and the staff there gave us such unique and luxurious experience at the Mount Cook. The scenery, the meals we enjoyed in our villa was top notch.

nothing

Villa was super well appointed, food was amazing and aplenty. Very warm welcome by owners and staff.

Tranquil setting. Breathing taking views.