The experience moving from lobby to rooms was very well organized by the reception staff. We were a mixed family with older parents and child but the staff were caring enough to make our stay so very memorable and comfortable. Every team from buggy drivers to restaurant staff to room service was fabulous 👌. The staff in both restaurants were lovely 😍 and food was yum yummy 😋. The Naseem adventure park is good for kids.

The pool was sooooo cold we could not swim. The pillows could improve.

Our stay at dusitD2 Naseem Resort Jabal Akhdar was amazing. The stunning mountain views, the fresh air, and the peaceful atmosphere made it the perfect retreat from the city. The resort itself is beautifully designed, with spacious and clean rooms that felt both luxurious and welcoming. The staff were incredibly kind and attentive, always ready to help with a smile. We especially loved the location — surrounded by nature, with hiking trails nearby and breathtaking scenery in every direction. It was the perfect place to relax, recharge, and connect with Oman’s incredible natural beauty.

My experience at dusitD2 Naseem Resort was absolutely outstanding. The resort offered a calm, safe, and truly peaceful environment — perfect for relaxation and unwinding. The staff were extremely kind, respectful, and supportive throughout my stay, making me feel genuinely welcomed. The facilities were excellent, including a well-equipped gym, a beautiful swimming pool, and a high-quality breakfast My room was decorated with great attention to detail, and the cleanliness was exceptional — I’d easily rate it above 100%. The balcony was another highlight, offering a fantastic view and a great place to relax Overall, this resort exceeded my expectations in every aspect. I highly recommend dusitD2 Naseem Resort for anyone looking for comfort, tranquility, and top-tier service

The property was beautifully located with stunning views of the mountains. The room was clean, modern, and very comfortable. The staff were incredibly warm and welcoming—special thanks to Aziza at reception for their outstanding hospitality and support throughout our stay. The overall atmosphere was peaceful and relaxing, perfect for a getaway.

There wasn’t much to dislike, but the dining options could be expanded with more variety in the menu. Anyhow, raise your concerns to reception team, and they will take care of you. I did try them, and they handled my issue timely and professionally.

Fantastic location, very close to a rose garden and a 5 minute drive to the start of the 3 village hike and a 15 minute drive away from the abandoned village of wadi bani habib. The activities were phenomenal and the zip wire and the activity park was excellent for our 7 year old. Very nice staff and the Bedouin restaurant in the first floor was phenomenal. Best food we've had in Oman.

The swimming pool can be cold in the morning or evening but it's the mountains after all so not much you can do about it. It's in the middle of the mountain so does attract a lot of bugs so definitely keep the doors closed.

The hotel is in a beautiful location. We originally booked a room with a king bed but at check-in they accommodated our request to change to twin beds with no extra charge. The room was in the villas and was very spacious and comfy. The breakfast was great with lots of options. The hotel cost was much better than other high end hotels in the area. Would definitely stay again!

The rooms are a bit of a walk from the reception and they didn't have enough golf carts to accommodate everyone. Other than that, I only wish we extended our stay in the hotel to relax and enjoy the facilities more.

The buffet for lunch and breakfast was very good - a great range. There was lots of entertainment for the kids - face painting etc. It’s in a great location really close to an excellent viewing point. The majority of the staff were really really lovely.

Minor point, but we didn’t have a great experience with the staff member who ran the adventure course. We tried to get a pass for our daughter but he wouldn’t allow her to access it as she was too young - even though she is definitely capable of the climbing required, she was below the minimum age limit so that was understandable, but we didn’t appreciate the staff member telling us that he had made an exception for several other children under the age limit but wouldn’t make an exception for her. That left a fairly sour taste in our mouths as it seemed quite unfair and didn’t make much sense!

Very good property with amazing views. Amazing drive through the mountains. If you are confident in driving, I would definitely recommend driving to the hotel. You can only take 4WD or AWD vehicles, there is a police checkpoint that doesn't allow cars with 4WD or AWD. If you have a car you can drive to some view points nearby, I think even the hotel arranges for some packages for view points and transportation. There are lot of restraunts in the nearby town, you can try some local food. The staff was super nice and helpful. The rooms were good with a nice balcony.. Room service for food could be a little faster. Housekeeping was good..Basanta and Mushard from the Housekeeping team was available and helpful The adventure park was really good with zip lines and different circuits. Very good breakfast options, nice swimming pool. They have a small kids play area as well.

Nothing

We really enjoyed our stay in dusitD2. Our kids totally felt in love with the adventure park which we enjoyed every single day of our stay (and it was not only because of the park but also thanks to great personnel there). Heated swimming pool, amazing breakfasts and dinners, nice and modern room - everything was great. We really liked our stay in dusitD2 and we hope to return once.

We booked a room for 4 (2 adults and 2 kids), but when we arrived there the room was not ready for us - we missed additional bed and towels - it was ready only for 2 people. Good is that they solved it quickly.

We liked the facilities and the staff attitude. We had a situation at the border where we were not allowed to take our car as it wasn't a 4WD. When we called the hotel, the staff was quick to respond to our request and sent a car (although at an additional charge) within 20 mins to pick us up. Decent brekfast options available. Our stay included access to the adventure park, which was a nice experience.

The pool was very cold and not heated (around 12 noon). The staff did tell us that they had just turned on the heating, but we didn't feel any difference even after waiting for 30 mins.