The hotel is newly opened, only 9 days ago. The location is on a very beautiful mountainside overlooking the quiet small villages located deep in the valley and the pomegranate and rose farms nearby. The rooms are clean and the staff are very friendly and helpful. The food is very tasty and ordered from the menu taking into consideration the sustainability of resources in comparison with the buffet. Special compliments to the chef :-)

The checking in and out are taking more time than usual, probably due to the new opening system. The staff in the restaurant are taking care of the needs of the visitors by asking them, which is good, but they need to minimise the frequency of asking as the visitors need also privacy .

The breakfast was delicious and a lot of verities. Staff is very friendly. The location was superb 👌.

Less activities special for the children. The water pressure at shower week.

The view from the hotel is spectacular. The breakfast was great. The hotel is very fresh, everything shining new and nice. The pool area is one of the best I've visited across 84 countries =)

You MUST have a 4x4 car to get to the location - and the hotel doesn't provide this information neither at its Booking page, nor at its website. This should've been mentioned in a separate message - but alas, it comes as a surprise when you try to enter the road going up the mountains. The hotel transfer from the checkpoint is outragesly expensive, circa 200 usd both ways. But you can find a local driver to help you at a more reasonable price.

Beautiful, new hotel build in an amazing location. Staff were professional and friendly, particularly Raemae and the restaurant. We were upgraded to a room that was very spacious and comfortable, offering amazing views over the valley. Our child profited from recreation activities offered by the hotel. We profited from the gym, and yoga classes. In this context I’d like to mention Arora, the excellent yoga instructor.

To get to the hotel you need to have a 4x4 car. This information isn’t provided on the site nor it was mentioned at the time I’ve made the booking, or in the exchanges of emails I had with the hotel after. Two days before arrival I received a reminder of this requirement, which was already after we rented a car for our stay, not 4x4. The hotel organised a pick up for us at double the “normal” rate, while our rented car was waiting in the parking lot for 3 days. This information should be more clearly provided also on booking.com

I recently had the pleasure of spending a weekend at Hotel Indigo Jabal Akhdar Resort & Spa, and I can't recommend it highly enough! From the moment I arrived, I was greeted with warm hospitality that made me feel right at home. The staff went above and beyond to ensure my stay was enjoyable, always with a friendly smile and a willingness to assist. What I loved most was the authentic Omani ambiance throughout the hotel. The decor, music, and even the culinary offerings beautifully showcased the rich culture of Oman. It was a delightful way to immerse myself in the local traditions while enjoying modern comforts. Overall, my experience at the hotel was fantastic, and I can't wait to return. If you’re looking for a place that combines great hospitality, cleanliness, and outstanding service, this is the hotel for you!

Nothing

The price compared to the neighbouring Anantara Hotel, staff are very friendly and eager to please, even upgraded us on arrival, breakfast options are great and of course the views are stunning.

Because the spa has an extra cost, it's strangely deserted, shame they don't let all guests access it. There's also a bit of lack of things to do in the hotel, whilst the staff are happy to help advise on the area, can't help but think they should have someone dedicated to advising on places to go and activities to do (even sell activities), a games room would also probably help, instead of an empty gym no one was using🤷🏽‍♂️

Dear IHG Indigo Jabal Akhdar Team, We had an absolutely wonderful stay at your stunning new property, and I couldn’t leave without sharing our heartfelt gratitude! 🌟 A special thank you to Ms. Namita, the Housekeeping Manager, and Mr. Ranjith, the Room Division Manager, for their exceptional support and for surprising us with an incredible upgrade to a Chalet Room with a spacious balcony. 🏡😊 The room was beautifully decorated, spotlessly clean, and equipped with amazing amenities that truly set this hotel apart—mark my words, this gem is destined to be one of Oman’s highest-rated hotels! ✨ The aesthetics of the property are breathtaking, and we were especially charmed by the family-friendly vibe and the uniquely spectacular Spa, hands-down the best in Oman. 🧘‍♀️💆‍♂️ The breakfast was nothing short of a sumptuous brunch, bursting with flavor and variety. 🍳🥐 From the pristine pool to the refreshing rain showers, the lively DJ nights, and the mesmerizing Vue experience—every detail was perfection. 🏊‍♂️🎶 If I could suggest one thing, it would be a touch of advertisement with signboards along the roads to let more travelers discover this incredible retreat. 🚗📍 Thank you for an unforgettable stay, and we can’t wait to return! Warm regards, Abhilash Room No. 115 10 April 2025

The hotel is great and the building is new. We had a free upgrade to a room with private pool and when we entered the room we were just speechless. We were supposed to stay here only one night, but we decided to add another night because the atmosphere is so relaxing and worth it. The staff is kind and extremely accurate. The hotel offers many activities, you just need to ask for them, we did the Rose Path tour, where our guide Lofti brought us in a rose field. We walked on the falaj, we picked up our roses and we went to the rose factory where they showed us the process. Was a great experience that I highly recommend doing, in the early morning is better.

Nothing really, everything was great.

I had an exceptional stay at Indigo Hotel in Al-Jabal Al-Akhbar, and I cannot praise their professionalism and hospitality enough. From the moment I arrived, the team ensured that every aspect of my experience was seamless and welcoming. One of the most impressive things was their attention to detail and respect for guests’ privacy. I had placed a “Do Not Disturb” sign on my door, yet when I requested assistance, the staff member who was sent first called the reception before knocking—a small but significant gesture that reflects their commitment to professionalism and guest comfort. The entire team is incredibly warm and welcoming, always greeting guests with a smile and ensuring that everything is up to standard. During breakfast, they consistently checked in to see if guests were enjoying their meals, adding a personal touch to the experience. They also went above and beyond by upgrading my room to the highest level with a stunning canyon view, knowing that I was on my honeymoon. This thoughtful gesture made my stay even more special and truly showcased their dedication to guest satisfaction. A special thank you to Salma at the reception, whose kindness, professionalism, and ever-present smile made my stay even more enjoyable. I highly recommend Indigo Hotel to anyone visiting Al-Jabal Al-Akhbar. Their service is impeccable, their team is outstanding, and they truly make you feel valued as a guest.

Honestly, nothing.

The hotel is newly opened at a spectacular location facing beautiful Jabal Akhdhar mountains and canyons. It is perfect place to relax. Staff are wonderful and very supportive. Check-in staff very helpful and completed the formalities very fast. The room is very spacious, clean and provided with all necessary amenities. Breakfast was excellent. The roof top facility is very exceptional for dining and relaxing.

Music sound was a bit loud at the roof top. Couldn’t find the menu for in room dining