Located in the center of Cusco with easy walking distance to the Incarail station, plaza mayor and many other attractions. The property itself is beautifully decorated and quiet with water and different teas in the lobby 24hrs. The staff is OUTSTANDING!!! They go above and beyond to make your stay very enjoyable, answering every question, calling a taxi or whatever else you may need. The room I stayed with my family had a kitchenette with all needed plus tea and coffee. If you are traveling to machu pichu they can keep your luggages. My family and I had a Great experience there

this place is fantastic. Quaint classic property being turned into something special. hard to compete w/ all the surrounding properties, but this definitely should be considered. The Staff is totally on top of things. Taxi, local suggestions for food & places to see in beautiful Cusco. so much history and perfectly located about 3 blocks outside the main Town Plaza. Beds needs some attention though. it's hard to sleep on such a stiff/firm bed. Breakfast is simple, but delicious. Joèl (*insert French accent) will fill you in during breakfast regarding the historic property & must see things in Cusco. Has a Spa or place for massage, but we didn't utilize it due to lack of spare time. This place is also very convenient, as we stayed 1 night before making our way to Aguas Caliente to be among the first to reach Machu Picchu. So when we returned for a few additional days, our suitcases were conveniently stored. *you are limited, in what you can take up to Machu Picchu (think backpack only), but would highly recommend staying here.

Unfortunately the beds are stiff, had to use the comforter to soften it up, otherwise divine.

Our double room was overbooked so we were generously upgraded to a duplex room - perfect for our honeymoon, especially after the gruelling Salkantay trek Incredibly comfortable beds Great breakfast - plus option for takeaway on early starts Free water provided Spaces downstairs in the lobby to relax Hot water took a few mins to come in but was reliable Had a little box of "use again" for guests to drop off items they don't need anymore which I thought was a fantastic idea Laundry services for 15 soles per kg - drop off before 11am, return by 7pm same day. Ours took a bit longer but otherwise was very helpful! Beautiful shutters out to the street with great views over Cusco Toiletries provided

Up a rather steep hill which is not ideal with suitcases - but can always get a taxi Water pressure was not fantastic Towels and bath mat were thin

The staff were friendly, good location, quiet street. What’s more the sound proof between rooms is excellent, we even didn’t notice that someone occupied the near room until we meet them in the lobby, along with that the drinkable water and heating at night completed the good experience.

We had the WiFi issue in our room, it took 2 days to fix, however, it mostly was because of miscommunication, after the issue was detected it was fixed on the next day.

Location, breakfast (including breakfast to go if needed if needed due to very early tours), staff is awesome and really helpful, free water and tea 24 hrs in the lobby plus kitchennet with kettle, tea, coffee and utensils in the room. Very comfortable room and they also keep your luggages for free on your trip to Machu Pichu.

We enjoyed your sdue to the clean hotel with a comfortable big bed, tasty breakfast options, and excellent value for money. The location near the main square and the friendly, welcoming staff also contributed to our positive experience.

One aspect you did not like about your hotel stay was the scheduled hot water and heating availability, which was limited to specific hours (5 pm to 10 pm and 5 am to 10 am). This posed a challenge when you had early morning plans for tourist attractions like Rainbow Mountain or late returns from Machu Picchu.

I loved the beautiful hotel and terraces. The staff were wonderful, sweet and incredibly welcoming. I look forward to returning. They helped with taxis, directions and made sure we understood the procedures.

It was perfect.

Great breakfast. Beautiful hotel with courtyard. Easy walk to main plaza. Very friendly and service oriented staff.

Our particular room was next to a hostel. Returning guests late at night were noisey at times. Shower was low volume. No room for luggage or to unpack clothes.

The uniqueness of a 110 yr old hacienda style building very roomy. lots of history in the decor and on the walls Great staff and wonderful breakfast.

The hot water was a bit irregular to nil on our last night there. could have just been a quicky issue not sure.. survived a cold shower one night.

We felt like home. Warm welcoming, good breakfast, fantastic location, really nice buildings and rooms, great services available. Very quiet.

The power being cut off when leaving the room so devices cannot charge up while we were out.