Love everything of this hotel! Location, staff, bedrooms, service, tidiness, basically everything. Would stay here again. One of the girls in the reception was absolutely a gem she borrowed me her phone to call the airline to sort out our flights and it took me a long time to do so. She was a legend , can’t remember her name but had a long long hair. Thank you !!

Love everything

Friends and I spent nine nights here as a base while we explored the Sacred Valley. Great location in the old town district. The hotel is wholly run by lovely, caring ladies who went the extra mile to accomodate one's needs. Breakfast was fresh made for us every day. Rooms were very comfortable. We would definitely stay here again when we return to Cusco!

Depending on one's expectations, travelers from North America or Europe may want more amenities such as spa, gym, microwaves or larger rooms. But, for our needs of needing a base for 10 days to explore, it was perfect.

After a very very long day visiting Machu Picchu I was late to check in and the staff were very helpful and accommodating, even bringing me a hot flask of water and tea. They were attentive and always asking if I needed anything and were ever so willing to help.

Comfortable rooms, quiet, patio, just the right distance from the city centre, cafe next door, very good pizzeria in front, friendly and helpful staff, breakfast included, luggage storage while trekking

REservation through booking.com had some mishaps (one reservation showed our child was 1 year old not 13, booking.com website said shuttle to airport was included then property mailed us straight away after reservation to say it wasn t, for 2nd reservation, we could not book the 2 bed room for 3 but we could for 2), breakfast was included but there seems to be different types of breakfast --> it would be better to standardize

The staff was very friendly! From the front desk to the kitchen. Rooms were clean and it was a lovely stay in the San Blas area. Close to the historic district but a short walk away to get out of the chaos and closer to botique shops, cafes and restaurants.

Every hotel in the Cusco area I stayed in was loud and this one is no different (I stayed in 4 different hotels passing in and out of Cusco). You can hear voices, people checking in and out, leaving early in the morning for tours - but this was common in all the places I stayed. Might be good to bring ear plugs if you’re a light sleeper.

Nice location in San Blas, rather quiet but not too far from the main square, with a coffee shop and a good pizzeria restaurant just in front, staff was helpful, comfortable and clean room, hot water and infusions available

Breakfast was included but could be more complete (for example add juice, cereals, etc). One day we got eggs the other day we were told eggs were not included and we had to pay for it. This was later reimbursed but would it not be easier to provide only one type of full breakfast for everyone (the booking did not have an option to choose one or the other).

The location was great. It was easy to walk to shops, cafes, and restaurants in the San Blas area and very accessible to the main square of Plaza de Armas. The room was plenty big enough. A huge comfy bed, desk, and TV made it a very comfortable space.

I would have liked to have had a kettle in the room. There were tea bags, but no kettle or cups. I'm sure if I had asked, they would have provided them; however, after a lot of traveling, I was too tired to do so, and it wasn't a priority or deal breaker.

I had a wonderful stay, thanks to the warm welcome and support from Laura and Leslie. Their kindness and attentiveness made all the difference, ensuring a comfortable and enjoyable experience. A special thanks to Laura for going the extra mile—when I had issues with my taxi booking while leaving Cusco, she made sure I got a taxi in time to reach the bus stand and not miss my travel ahead. I truly appreciate her effort and hospitality. Highly recommend staying here!

The staff was impeccable. Always kind and attentive and had a special attention to detail. Breakfast was excellent, every morning.

Coffee could have been stronger ;) but there’s really no complaints. This is a wonderful hotel to stay at in Cuzco. Cozy and quiet.

What a great place to stay in the beautiful San Blas area. Who doesn't want to wander beautiful cobblestoned streets and stay in a great location! Staff were amazing, can't say enough about the great reception. Rooms are beautiful, heaters provided in the rooms. There are great restaurants just steps away from the hotel. We stayed twice and loved the whole vibe of the hotel and location

Nothing, superb in every respect.