The room was overall specious and comfortable. We had a kind size bed that was very large. The bathroom was large and clean. The shower pressure was very strong which was amazing. The staff were all very friendly and the receptionist was helpful to fix a booking issue that had occurred by our fault. We also asked for a breakfast box when we left to do our trip to Machu Picchu, which they did and was greatly appreciated.

The internet connection was pretty bad at most times in our room. We either had to sit next to the door or sit outside. Also, the window of our room was facing the common area on the first floor, which gives no privacy if the curtains are opened.

Staff was very friendly and responsive to our needs and questions throughout our stay. The room was so nice and extremely clean. I loved the location. Quiet location which I appreciated as we needed some rest and time to acclimate prior to going on a 4 day trek to Choquequirao. Our luggage was safely stored there while on our trek. Shopping and restaurants close by within walking distance. Nice buffet breakfast with several choices included in our room rate. Would definitely stay here again and would highly recommend.

The only complaint I could have had was that room does not have any heat and it was chilly at night. I called the front desk when I realized this. The staff was very responsive and immediately brought up a small heater which was enough to warm up the room. (NOTE: I am always cold so for others they may not have felt this was needed)

This is a fabulous hotel in the San Blas neighbourhood, which is just up the hill from the main square but a great location for beautiful shops, cafes and restaurants. The staff are lovely and so helpful, they put us in touch with a wonderful driver who took us to Ollantaytambo via a sacred valley tour. They stored most of our luggage for a couple of days while we visited Machu Picchu. The rooms are spacious, warm, spotlessly clean and with lovely decor. Couldn’t ask for more. The photos don’t do it justice.

Nothing

Great location near to great restaurants, shops and quaint streets. We found the room very quiet at night, Staff were excellent with everything such as leaving our luggage for two days. Breakfast was the best we had in Sputh America with cooked eggs plus other hot choices, oats and other grains, yoghurt, fresh bread, jams and marmalade and most important, very good coffee. There was free Muna and Coca tea all day. Room was very spacious and a very high standard. Perfect

nothing

The location was ideal, easy walking to main square and other tourist sites. Restaurants and shops were very convenient. The staff were very attentive and always available if you had questions or needed directions. Breakfast was lovely.

The courtyard could be noisy, especially if other guests were up early leaving for Rainbow Mountain or another early morning excursion. It would have been nice if everyone was warned to keep their voices down at those early hours, until they were in the breakfast or lobby area.

Breakfast was fantastic, a delicious spread, and the dining room atmosphere was wonderful-- lots of cool art. The whole place was quaint and charming and comfortable, with a sunny courtyard and a grassy area with lounge chairs. It's in a great area, old cobblestone streets with easy walks to shops and restaurants.

My only complaint is that my room shared a wall with what seemed to be the laundry:maintenance room so it was noisier and afforded me less privacy than I would have liked.

My husband and I loved loved loved this place. The rooms are newly renovated, the bedding are comfortable with white and crisp sheets, the bathroom was clean and newly renovated . The view from our room was amazing . The staff were kind and caring. The breakfast was such a delight with a loving server. I would definitely come back to this hotel and I highly recommend it.

Nothing

Lovely small hotel in San Blas right in the heart of the historic centre of Cusco. Great room with an absolutely excellent shower! Great breakfast too and the staff were really friendly and helpful!

One very minor point was the bedding, although of great quality, it became uncomfortable as it ruched when you moved about and there were no duvets just odd blankets!

It was beautiful and clean, quiet part of town, close to excellent restaurants. Very nice staff, breakfast good choice. Thank you for a great stay

Friendly staff, clean rooms, heaters, hot showers, good breakfast, good location.

Maybe a bit noisy from other guests coming and going early morning and at night.