I liked the location which was close to the main plaza in Cuzco. The staff was very friendly and helpful every step of the way. The wifi was reliable and useful. The showers were warm and the free teas helped us get used to the altitude change.

I didn't like the noise that you could hear at night. There was a nightclub not too far from the hotel and at one point the singing and music from the club reached our bedroom and made it a little difficult to sleep.

Relatively quiet for a central location in Cusco. We stayed on NYE and by closing the bathroom door (which had a small ventilation window open to the street) we were able surprisingly to stop most of the street noise from entering the bedroom. Our room was situated away from the inner courtyard so we also didn't have much internal noise. Staff friendly and helpful (no elevators so staff helped us carry our suitcases to our room) and permanent tea facilities in the lobby.

The showers were cold - we ran them for a few minutes but they never heated up. We were only staying for a short night so didn't bother following up with reception and went straight to bed. Our room, while relatively quiet, was quite dark as our window faced a small service alley. For rooms that don't have much natural light, it would be nice if the room lights could be made brighter.

The room we stayed had a wonderful view. The beds were very comfortable. And the shower was also great (except one day I woke up at 3:30 am for an early tour and there was no hot water). The staff were very helpful at any time. The hotel has no lift but the staff carry all the luggage for you. The patio where breakfast is served was very nice and the breakfast was very good. The patio is also a restaurant that I truly recommend as the food was delicious!

We booked a room with windows to the exterior (according to the pictures and description) but we got one with a window to the hotel interior. When we changed to an exterior room we were charged 20$ extra per night. The new room was a room with 2 beds of 1.40 m and we were 3, so the bed we had to share was not very big. This for 20$ extra was not really a nice detail.

Perfect! Definitely a 10/ 10 option if you’re going to explore Cusco. The location is perfect, just in the corner of the Main Street, the starting point of the neighborhood of San Blas, taxi can pull over right in front of the hotel, travelers don’t need to climb the stairs after a long day tour. Many tours to the mountain will also pick you up here very early in the morning. Most important of all, the staff there is absolutely amazing. They make my trip to Cusco like home. They welcome me as if they already knew who I am from the first time I stepped in and every time I went back from a trip. They are always ready to support the clients, extremely friendly and considering. I decided to stay longer than the nights booked online and asked them if they have room available. They did the best to accommodate my request. My first room even had a view over the city. I can fall asleep with the dimmed lights of magical Cusco and wake up by the sun. Everything was flawless and 100% recommended.

I love it too much. Just some small heads-up to future travelers. 1. the breakfast here in most of the hotels in Cusco are simple. Not a continental luxury style. But this hotel still offers several option every morning with slightly different options. (I stayed there for 5 nights!) 2. The room may not be very spacious but it doesn’t matter to me. As in Cusco, we usually go out for a whole day and just need to cozy place to chill at night. This hotel definitely offers the corresponding experience.

Great location, very near the Plaza but far enough away to be not too noisy. Staff were very accommodating and the breakfast was good. Boxes breakfasts were supplied when we needed for early tours

The building is a lovely old colonial building with no lift. The staff help with bags and all was fine for us but something to consider if you had mobility issues

Great location close to everything we wanted. Awesome shower with generous flow of hot water. Space heater was great for child nights.

Poor lighting in bathroom. Beautiful stone building, but more stairs than I was expecting. Breakfast was buffet style hut meh.

The location is fabulous for exploring all the beauty that Cusco has to offer but not on the main square so its not as noisy which is great. Staff is exceptional - very helpful and nice!

It would be nice to have filtered water available for guests, I saw this at some other hotels. The WiFi is spotty, depending on where you are in the building and the breakfast is not great and only is good if you get there within the first hour of breakfast otherwise all the good stuff is all eaten.

The location is excellent—within walking distance to all the main attractions in Cusco. The staff are also very friendly.

We were upgraded to a better room, which we really appreciate. The room was spacious, but it was on a higher floor, so the water pressure in the shower was a bit low.

We stayed at Sueños del Inka for 3 nights, and everything was perfect. Nice hotel, very clean and located in the best area of the city. Breakfast was ok. We stayed in a comfortable room with hot water and heater (very useful, by the way). Staff always at help. Rosamaria, in particular, helped us to book all tours that were of our interest and recommended great restaurants in the city. Many thanks for this! We highly recommend this place to stay in Cusco!!!

Nothing, we really liked this place!

I loved the location of the hotel, and the staff were so accommodating. Rosa María was absolutely amazing and so helpful with every question and concern we had. I would definitely stay there again.

Our first room was more exterior and got quite cold at night, where our second room was more interior and much warmer. Just a heads up to folks who may not do well with the cold. The hotel offers a heater and extra blankets if needed!