The staff were very friendly and went out of their way to help. The room and bed were comfortable and very well presented. When the initial room had no hot water, they immediately upgraded the room to a suite. The only thing I would suggest is to supply a single information sheet on things like the safe, dinner and breakfast times and various other facilities in the room and hotel.

The only thing which let them down slightly was the restaurant. We asked for bread with our dinner on three occasions, even reminding them but to no avail. Steak which my wife only eats well-cooked was extremely rare. We ordered a glass of wine and a pisco sour, only the pisco sour arrived. The food was overall very good and the restaurant very nice, so it was a shame such a small thing affected the experience.

Hotel was cozy, clean, and with a fantastic staff. Food was superb. We had breakfast, lunch, and dinner on different days and it was a pleasant surprise to have an excellent Peruvian cuisine so close. A major thanks to the attentive staff that helped to not only book a city tour but also helped us negotiate the service. I would go back.

We went to a conference that was held near the hotel. Location was appropriate and perfect for our needs. However, it is a bit far from the more tourist places. Transit was a bad experience all-out and should be considered for your travel plans.

The rooms were spacious and the location is great. Staff was mostly helpful - i was checked in by Pia who was just and amazing person, bubbly, efficient and so helpful - even suggested some great places to go and eat as i wanted to explore the city outside the hotel

The aircon was lacking or not functioning well. The water was not replenished and one had to pay for the coffee in room? Weird. Gym was a total disappointment

Hotel was perfectly positioned and quiet . Food was good and Service was great 👍

No coffee or milk in room . There was one coffee pod on day arrival and it was not replaced . There are 2 people in the room .

The room we were initially given did not match the room we booked on Booking.com - the hotel were very understanding and promptly changed the room type when we queried this.

The neighborhood is great !

The laundry and the taxi service are very expensive. There was no water bottles every day

staff was amazing - everyone from front desk to maintenance was pleasant. the room was spacious and comfortable with lovely furnishings / decor and a bed that invited lounging and deep sleep. not much street noise considering the heavy traffic in lima.

A hidden gem; an oasis of peace and calm in a very busy city. Exceptional staff.

Very nice rooms with comfortable beds. Clean.

Breakfast. Not many varieties of vegetables and fruits.

Staff facilities location

Can’t think of anything