The outstanding feature of this hotel is the service provided by Michael the manager. He greets you like a long lost friend and he looks after you like you’re a part of the family. He certainly goes the extra mile to ensure your stay here as enjoyable as possible. It’s an old house with quaint features but everything you need is there. My room was enormous and the bathroom well equipped if a little dated. It’s located in a very quiet part of the city which is safe to walk in which is a major plus for me. There are plenty of restaurants within 10 minutes walking distance and Michael of course will recommend where to go. Likewise there is a big supermarket in that same area. Was delighted with my stay here and was quite sad to leave. Wouldn’t hesitate to go back or recommend it to other travellers.

There was nothing I disliked as such. Just be aware it’s not a modern building. There’s no lift to the upper floors but Michael and his team will carry heavy bags if you’re not able.

Really lovely, friendly staff. Receptionist Michael was exceptional. He let me leave my luggage at the hotel after check out so that I could go and explore the city. The staff were contactable before the trip and answered every question I had. The hotel had a lovely garden green area to sit in for work or leisure. The breakfast was wholesome and had a good amount of fruit - I'm vegan.

Accidentally, I discovered a hole in the floor near my bed, covered by rug. Windows could do with some cleaning. And the lock in the door to my room was temperamental - for a solo female traveller it was important for me to know that if I locked the door, it would remain locked. I hope they sorted it out now.

Casa Bella was a lovely place to stay during our time in Lima - the area was beautiful, safe and with lots to see and do in. The property itself is great with a lovely garden and we had a huge room with a fridge in! Michael was amazing throughout the stay - he helped us when a taxi driver didn’t have change which was so kind. We’re very grateful to him.

The breakfast could be a bit more plentiful but was still pretty good with fresh cooked eggs

The staff was SO KIND!!! He was always there to help and answer any questions, any time of day or night. The rooms are clean, the area is very safe and quiet but also in a central location. Breakfast every day included fresh fruits and was delicious

Everything was perfect, especially the staff

Really lovely staff, Michael went above and beyond. They even gave us a very early check in when we arrived at 6am. Room was lovely and a great location. Also really cosy, beautiful communal spaces. Particularly good value for money.

Breakfast was so-so.

Mickael was very helpful to answer all our questions during our stay. He also was instrumental with arranging a driver to go on a tour in the south. will return for sure.

Great location in a safe part of Lima. Set in a pleasant walled garden so it was quiet and peaceful- unusual for Lima. Good sized comfortable room. Miquel the manager went above and beyond

Nothing really. It would have been nice to provide a bottle of drinking water

The room was large and cozy, with comfy beds and pillows. The location is in a peaceful and quiet neighbourhood. I fully recommend this place for visiting Lima.

Maybe the breakfast could be a bit more diversified, but what we have received was tasty.

The staff was excellent and accommodated my abnormal check and and check out hours. I also arrived and the breakfast service was closed, but when they found out I hadn’t eaten they prepared me a fantastic breakfast.

The beds could be more comfortable.

Hotel’s personnel is very nice. The hotel itself, and the location are very good.

Breakfast, definitely! It was really poor. But all the rest was excellent!