All the staff are excellent they make the place 5 star❤️❤️❤️❤️❤️ -From the security personnel who were quick to track my phone left in the taxi, and the genuine concern -front lobby and concierge are so warm and welcoming -the restaurant staff made sure we were comfortable outside for dinner and set up an electric fan and just made sure we were comfortable eating outside -the bar staff are so lovely and sliced my mangoes and packed it in a container to feed my son for the day -security personnel at the entrance/exit to ayala work tirelessly in the heat pls give them an electric fan -housekeeping tidied my room and came back to an organised room i thought i had to clean up myself wow😊 Swerte kaau mo sa inyong mga staff mao gwapo diri mu stay part sa experience namo travel sa cebu Walking distance to Ayala Yummy breakfast buffet😃

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The breakfast was delicious! I love the variety of the foods. The refreshing drinks (juices), coffee and my favorite were sikwate and bibingka. Shout out to the staff especially my room attendant Andrea ,she does a great job tidying my room! Imma, Kent and the door men and the door woman. The Guard(chinito) with the service dog was very helpful when my rent a car dropped off. In fact, I was looking for him when me and my son checked out. Safe place to stay. Awesome crew in Seda Ayala!

the only thing I didn`t like was the glass bar in the shower where you put the shampoo etc. etc. It was unstable that it might fall, and it was loosed. The metal stopper wasn`t attached.

The hotel was fantastic, the team made all the difference, everyone was welcoming and competent. We paid extra for the club access which was well worth it, Mr Adonis who heads up the club room was very hospitable. Special thanks to Rafgie and Rowell our room attendants need a special mention for their attention to detail and the note they left us - in all the hotels we've stayed at around the world this is the first time we've been treated so well.

Everything wad good.

We had an excellent experience at Seda Ayala. Location is perfect, it's just a minute walk to ayala mall..The staff was incredibly friendly and attentive, ensuring every need was met promptly. Extra credit to the General Manager Miss Gina.. (not sure her name as i missplaced her buissness card). She is very approachable and made sure we had a comfortable stay. This hotel is not perfect but their staff are giving their best to ensure we had a great experience.

The Seda is a lovely hotel in Cebu city Centre. The staff are friendly and helpful and the rooms are spacious with a super comfortable bed. The immaculately clean hotel has a small pool and outdoor area which makes you feel like you’re not in the city centre but it’s in fact adjacent a massive pristine shopping mall with many restaurant or cafe options. Highly recommended trying the hotel buffet - the range of foods is amazing - very tasty!

Unfortunately due to Cebu’s heavy traffic it meant while the hotel was not so far away from the ports to go any island tours required to start at 4am.

stayed there for 8 nights. pros: - the location: it's near Ayala shopping mall, a lot of taxis and drivers know where it is. - the staff is very friendly and always try to accommodage requests - they have healthy meals which is great for those with dietary restrictions - love the breakfast buffet - fast wifi. my work is zoom-heavy and I was able to work without any internet issues

cons: - DUSTY! the room at first glance looks clean, but the corners and under the furniture are dusty, and the a/c is dusty too- it looks way overdue for a deep clean - staff can be slow, especially in the restaurant, maybe they're understaffed? - the breakfast buffet is worth the price. lunch was consistenly the worst- with presentation, taste, and portions lacking. - dinner buffet is mediocre. don't go an hour before it closes, the meats are dry and bard, everything has been overcooked because of the warmer and lights.

My two boys and I stayed at Seda Ayala Center Cebu for 5 nights in 3 club rooms. I highly recommend the club rooms. Food was delicious from breakfast to afternoon tea and happy hour drinks every day. Bathrooms are spacious and toiletries are great! Their gym is also the enormous! So close to Ayala Mall. Loved our stay in this hotel and will definitely come back!

Laundry service is too expensive. Try and find outside

The hotel service staff is very kind, and the guards are also very enthusiastic. It is a safe hotel. It is recommended that parents with children can live here.It is very close to the Ayala Shopping Center and can be reached in 1 minute along the walkway. Great food, lots of options. What I like the most is the service of the staff (except the counter is more serious). I recommend that everyone who comes to Cebu can live here. It is very convenient to go to the airport or in the urban area.

The facilities in the hotel are average, and the shower head is a bit moldy.

The buffet breakfast was very delicious. The hotel is right beside ayala center cebu with a nearby transport terminal. The staff was very accommodating and hospitable. Don't hesitate to ask them for any of your concerns. The room was clean although not quite spacious. Internet was fast and reliable. Would definitely book here again if I plan to stay in the city.

If you have kids and want to visit places like cebu ocean park, anjo's world, or cebu safari, expect a bit of travel time from those places. But, if you just want a place in the center, this place is the best.

EVERYONE was helpful and attentive. The fitness center and pool attendants probably never get recognition, but they were just as attentive as the rest of the staff. The personal note of more than a couple of sentences by the housekeeping staff was a HUGE PLUS. The buffet breakfast was good and well maintained, and the restaurant and room service were above par!!!

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