Amazing location, attached to a shopping center/gallery. Elegant and incredibly tasty breakfast. Impeccably clean room. Probably the most elegant and expensive hotel in that little town.

The vibe I got in this hotel is that it is mostly used by businessmen for their business trips or corporate events. Perhaps even used for weddings since there was a very large and beautiful banquet hall next to the hotel’s restaurant. My room and bed were small with a darker, modern and masculine design. My personal preference is something more light, feminine and floral. Probably the most elegant and expensive hotel in that little town.

The hotel is in an amazing location, close to everything, it’s located pretty much inside the Sfera shopping center (there’s an exit leading straight into it), which can be a plus or a minus, depending on who you ask. For us it was completely fine, even great. There is also quite a good restaurant in the hotel. The best thing in the hotel is that they have free water dispensers in corridors, with still, moderately sparkling and very sparkling water.

The room was pretty clean, but it didn’t feel clean because of an old stained carpeted floor in the room. The single beds where really uncomfortable, the pillow way too thin. The view from the room is also not the greatest, since it’s staring directly onto a busy roundabout. With windows closed it wasn’t too loud though, unless there were motorcyclists around…

This is already my 4th time at this hotel. Everything is amazing, the front desk staff is professional and helpful, the breakfasts are wonderful, and the service is great. If you don’t manage to have dinner in the city, you can enjoy a tasty dinner at the hotel at a good price. The evening staff is also fantastic. The hotel's location is fantastic. I will definitely return there next time as well.

One thing that could be improved is that there are no more cotton buds ( Q-tips) and cotton pads for makeup removal in the bathroom, which used to be provided.

The location was great (I didn't check the location so at first I didn't know that the hotel is in the centre). Everything I needed in the hotel, I had it. Staff was very kind and helpful. Loved the time I spent there.

Personally, I have no complaints, but my boss says he couldn't sleep well because he heard some kind of noise throughout the whole night. He said it sounded as if someone above or on his floor was rearranging the furniture. We didn't get to ask the staff about it, as we forgot to. I personally didn't hear anything and slept really well.

Central location, direct connection to the local mall. Staff is very kind and helpful. Breakfast was delicious and rich. Wifi is running proper. Room was clean with a kingsize bed. Downtown dinning and drinking places are in walking distance.

No sauna, no wellness. No evening entertaintment option within the hotel.

The breakfast spread was excellent, so we really enjoyed that. Otherwise, the location is conveniently close to the train station and not far from the main town square. The staff were really helpful too. So, all in all, a positive experience.

I found it just a little pricey for what you get, but on balance I would definitely stay here again.

Nice hotel and next to shopping center, very big free parking also available. Best thing about the hotel was the breakfast, was very good. Kind of a pity that you have to pay extra to go to the fitness, it's a fitness they work together with, in the shopping center. But would really recommend, is a good hotel!

- Very good breakfast buffet, also starting at an early time, which is nice if you have a full day planned in or near Bielsko-Biala - Parking arrangement was also very well done, didn’t experience any trouble getting there by car - Everyone was very helpful & nice - Nice room & bed

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Food selection is limited but quality is generally good. Staff are always friendly and welcoming. Location is ok, not to far away from the main squares.

I don't think I will ever get used to the small duvets and pillows that are in many Polish hotels. Dinner menu could be more extensive and gets boring after a week, which means you have to eat at different locations.

Good location, close to shopping mall, mini-markt and land mark like Frog House. Clean & safe, plus with quiet even located near street and big town.....i recommend 💕

Not a big topic but parking area may need to add into info to be clear direction. The parking building near Hotel at 5th floor and able to entrance from there to hotel directly. 😊 that would easier for new visitor....