This is not a 5star hotel, it’s a B&B and comparable with similar hotels. Our experience was AMAZING! The best customer service from the 1st contact to the last minute. Very clean, very comfortable beds and pillows, we wouldn’t hear any noise from other rooms/lift/lobby/train/etc, and the room temperature was optimal for a good sleep. The free parking is a great extra. The location is simply the best - safe, next to the train station and Troisdorf city center. The breakfast had more than the basic choices and was fresh. Fair price for what they offer, we will choose it again!

This is a very nice (travel) hotel if you want to stay in or around Koln. There is a big parking garage at the first floor where you can park for free. Entrance to the garage is not so easy to find but we parked first in the neighboorhod and reparked our car after the explanation. The personnel was very friendly and helpful. We had the family room (1 double bed and 1 nice bunk bed). The room was fit-for-purpose for the one night stay (maybe not if you stay much longer to visit Koln). It was located next to the breakfast restaurant so we were a bit afraid of the noise in the morning but this was not needed as the room was very well isolated and we didn't hear anything. The breakfast buffet was not super spectacular but again fit-for-purpose with good coffee and nice breads. There are quite some restaurants in the neighborhood for dinner. We stayed here on our way to the East but I believe it would also be a good hotel if you want to visit Koln as it's next to the train station with easy connection to the center.

Nothing really

The person on reception was very helpful and friendly. The room was clean and tidy and was quiet. The hotel is right next to a train station so was very easy to get about

There is free parking, but it has a height limit, so it's no good for a car with a roof box. However, when we asked at reception, they were very helpful with telling us where else to park.

Excellent location to visit Köln from. Directly at the train station from where you’re in Köln within 30min. In the evening we could sit in the restaurant area and play card games. Nice staff. Easy checkin&checkout

The second night one of our rooms had a really bas smell. We have no idea where it came from (reception was already closed). After opening all windows we got rid of it and it was fine

Nearby public transport- Train. Free Parking.

We decided to leave by 11:30 am and so we came out from room. But then realized we forgot something in room but we couldn't open as Room got locked before 12 pm Checkout Time. Which is strange. It took some time and which caused delay to our next journey. But finally after 30 mins, we got cleaning staff and then we were able to take our things from room.

Value for money not there. We had breakfast one time, room temperature hard rolls and cold cuts with coffee for approximately $10/person was a little bit steep. We found we could just go down to the BackWerk and the two of us could have breakfast for roughly $10 total, and have a much better selection from which to choose.

Would have been more comfortable in room if the chairs had a back instead of having to sit on a stool and use the wall as a back on which to lean.

Very good location. Right at the train station and just 3 stops from the airport. There are multiple restaurants in the same building and all the stores and pharmacy shops one might need are right nearby, so the location is quite central, yet also very quiet. Extremely helpful and supportive staff. They gladly helped resolve some food delivery issues that we were having and then let us keep the room for another hour after check-out time since our taxi was running late. The cleaning staff was very unintrusive and considerate of all our requests. I stayed there with my partner who is a wheelchair user. The entire facility is wheelchair accessible; the room was large, and the bathroom equipped with absolutely everything that's needed.

The hotel was brand new. It was the day of the opening, so everything was impolute. Personnel was very kind.

My room lacked a table to work with my computer. I had to put it on the bedside 25cm diameter round small table by the wall and use the mouse on a book on the bed.

Room was modern and clean with comfortable beds and a good walk-in shower. Although Breakfast was standard fare, the bread rolls were very fresh and of good quality. The on-site parking was greatly appreciated and it was easy to walk next door to the train station and catch one of the frequent S-Bahn trains to Köln Hbf. The town of Troisdorf is very pleasant with plenty of dining options, so this hotel makes a good alternative to staying in Köln

Our room overlooked the railway station and as we like to sleep with the window ajar during hot weather, we were woken up each morning around 0530 by goods trains and ICE trains passing by.

Basic but exactly what we needed. Next to the train station and only 15 minutes into cologne central for the euros.

Couldn't check in until hours after we arrived, but they kept our luggage safe.