I recently stayed at Best Western The Lagoon Hotel and was thoroughly impressed. The views were absolutely stunning, making it a perfect spot for relaxation. The staff were friendly and accommodating, enhancing the overall experience. The food was great, with a variety of delicious options available. My room was clean and well-maintained, and the facilities, especially the infinity pool, were simply epic. This hotel is ideal for anyone looking for a fantastic getaway in Manado! Highly recommend it!

Excellent hotel with outstanding staff and management. reception team has been beyond our expectations. Wonderfully.team, housekeeping and all F&B team always ready to please you. Great breakfast buffet with a fresh selection of dishes. Will mention as well the efficiency and professionalism of the security guards. Location of the hotel with sea view over the Manado bay.

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Property in the Beachfront, a quiet area because it is not directly on the main road with very good service in the room also in the restaurant, and throughout the hotel area. Spacious and clean room, friendly and welcoming staff. Very enjoyable sea view from the room and restaurant.

- Permanent overhead shower. - Very loud music from the hotel’s neighbors.

Great Stay! Clean, convenient and friendly employees that make the guests feel welcome. Good housekeeping and quiet location with easy access to public transportation and plenty of fusion food choices.

None. Everything is very good with the stay, nothing to complain about actually. Perhaps the only complain is you get a max of 2 bottles of water per day, any additional bottle request, you have to pay.

The location of the hotel offers some stunning views over the bay of Manado. The rooms were reasonably clean and the breakfast was varied enough.

Some of the facilities were in need of repair, particularly the rooms' bathrooms. The elevators had constant problems with reading everyone's cards and the number (2) was insufficient to accommodate the traffic of guests for such a large structure.

We stayed on the 11th floor, the view was stunning, the staff was really friendly and caring, the breakfast buffet was abundant and delicious (big up to the roti pudding).

The laundry prices are crazy expensive, this is basically what you would pay in Europe. Our rooms on our first stay were not as clean as they should have been.

This was our second stay, staff was still incredible, room was a lot cleaner, view and location are perfect, the roti pudding is still the best, dinner was yummy.

Pool was closed at 6pm on a Thursday night which is surprisingly early.

I had a room with a view of the ocean. Bed was very comfortable. They have a great pool with a view out to the islands. Breakfast was excellent, a buffet. I'm vegetarian and plenty of options for me. Staff were extremely helpful and very friendly. I was being picked up at 2pm to go to the islands and they generously allowed me a late checkout at 2pm. I'll definitely return.

Very good service staff friendly location very good

The elevator takes a long time, the buffet is very limited, the furniture is old and needs to be renewed,

the wa so yummy and i like the view of the restaurant which full of sea view

i think everything was good when i staycation at best western