First and foremost, the location, esp for those that are going to watch concerts in Impact Arena or events in the Impact Complex. The no-fuss check-in/check-out procedure, the room and amenities, the breakfast lounge and its food selection are solid as well.

Some of the travelator paths to the Hotel were not working, which was a hassle. The skywalk connection with the Hotel could use a path for suitcases, so instead of heaving heavy suitcases/bags through the stairs, one could roll them more comfortably.

everything. especially the hotel staff (all the receptionists those in blue, red and gold uniforms), they were really nice, treated me so well, made me feel safe, tried so hard to communicate with me (language barrier) but they speak english quite fluent enough for me to understand, cared for their customers greatly, never faced any disturbance at all, my room was so clean i found nothing that could displease me but perfection. housekeepers cleaned my room quickly and did their job very well without making me feel uncomfortable. the location as well very strategic, the skywalk was the best thing could ever exist. ordered grab food also very quick as all the shops and restaurants are nearby. breakfast served was scrumptious, very quick on refilling food/drinks that was almost finished.

just small things that are quite irrelevant but no gym or pool, thats it :(

I chose IBIS Impact because I was going to a concert and it's one of the closest ones with a reasonable price. There's a skywalk that takes you right to Thunderdome (or Cosmo Mall, if you're just finding a way to kill time while waiting for your concert)—super convenient. Coming here, I took the MRT then public van (which they pass by, so you can ask them to stop at IBIS), again, convenient.

The walls are thin though, you can hear people knocking/footsteps and sounds of the toilet pipe of the other room, which made me jump through-out the night. The cleanliness is also average, I can still see some stains in the sink or dust on the bed. That said, I'm not super picky, so this is absolutely fine to spend the night.

We stayed in this hotel to attend a concert at Thunderdome nearby and it was the perfect choice. There was a skywalk from the hotel to the venue which made the trip to the concert and back super quick and hassle free. The location was excellent for our needs, the rooms were clean and comfortable, stayed cool on some very hot days in Bangkok. The restaurant in the lobby is also great and everything we ate was of high quality. Special mention to the staff who were efficient, kind and understood customer service perfectly!

Bathrooms are tiny, but this was not a huge issue.

Impeccable service from the front desk receptionist during check in by Miss Noon. She assisted us and make sure we are comfortable. Best thing about the room facilities is definitely the bidet! Another highlight is the helpful room housekeeping.

The location are far from the famous shopping area and halal food is not within walking distance. And its also really hard to book taxi/bolt/grab as its outside of the tourist area. But the concierge at the front will assist. Room wise, the size of the room is very small. For Muslims to have enough space to pray they will need to push the bed together.

The location of Ibis Impact is convenient for everyone who attends events, concerts or wants to stay in the area. The breakfast is buffet which offers a really big selection of food and the restaurant is big with lots of seating. I found that the downstairs restaurant was really good and all staff were so friendly and kind and supportive. The walkway to the halls is a great way to walk to any halls and ample car parking for guests.

I have no feedback on anything that i didn’t like. Since it was my first time at the hotel, i had certain expectations but everything the hotel offered was exceeding all my expectations.

This was my first time staying at ibis Impact Bangkok for two nights, and my experience was nothing short of amazing. Especially during check in, the lady in charge of my check in process was superb and efficient. The hotel’s location is incredibly convenient for anyone attending events at IMPACT, as it is just a short distance away. The overall service and amenities were excellent. The breakfast had many choices and was delicious. The staff from the café, breakfast team, the chef who cooked the omelette, housekeeping staff and the doorman were all very nice and friendly. Not to mention the staff who helped me make a cup of coffee during breakfast, he was very kind and gentle. I highly recommend this hotel and look forward to staying here again for my next event.

You need to request for toothbrush/ toothpaste

There is the skywalk connecting to the hotel which you can use to walk all the way to Impact Arena for a concert. There are automatic walkways along the skywalk, very convenient. The room is up to ibis standard. Breakfast has lots of variety in Thai style which my mom likes it. The seafood congee is good.

The kitchenware is available upon request with an extra fee but that is not what I don't like. They are the single-use type of kitchenware which would only create more waste. I wouldn't mind paying extra when asking for one and getting the proper kitchenware which are ceramics or other materials but not disposable ones.

The hotel is within walking distance to IMPACT Arena, very convenient for people coming to attend concerts or events in this complex. The hotel even has a direct connection with the Cosmo Walk in the 2nd floor, which allow passengers to walk safely and freely above the roads. The room is small but it is perfectly designed. Friendly and helpful staff. The food at Green and Groove Cafe was fresh and delicious. We had a great stay here.

Nothing. My stay was perfect.

Very close to Impact arena via skywalk (accessible from inside the hotel) which was great as we were attending concert. Cafe was also cosy, serve good Thai food (non halal). Staff were helpful despite communication barrier

The whole hotel is so dim (yellow lights) including the room, lots of mosquitoes. Room and bathroom slightly smaller than expected. No nearby amenities, but understandable cause ppl mostly stay here for concert/exhibition