I like literally everything. I’ve never been so pleased with a hotel like this one. - Excellent location - Wonderful staff - Beautiful facilities - Great value for money and services They have everything you can ask for. “Spa, Gym , swimming pool, 2 top rated restaurants.. etc” The bed is super comfy. The wifi is fast. The hotel located next to mall “ where you can go to from the hotel bridge to the mall” and the basement floor of the mall had loads of restaurants and cafe shop. I can speak non-stop about this hotel, highly recommended.

nothing.

I loved how above and beyond they go to assist and help. In a real a real senario where I admire the length they went to extend my late checkout without asking twice. They are super friendly, happy genuine smiles and caring. Won’t go to any hotel but to them

The location of the hotel was exceptional, offering easy access to nearby attractions. The breakfast selection was fantastic, with a variety of delicious options to start the day. One of the standout features was the hotel's buggy service, which made getting to neighboring malls and locations incredibly convenient. Not only did they provide seamless pick-ups and drop-offs, but they also assisted with transporting any shopping or belongings when needed—a thoughtful touch that enhanced the overall experience. Additionally, the spa at Kempinski was outstanding, offering top-tier service, expertly delivered therapies, and a serene ambiance that made for a truly relaxing experience.

No comment on this. Everything was exceptionally great!

The service was excellent in the restaurants. The staff was very friendly and helpful. The restaurant was very clean. Everybody met us with respect and a smile of their face. The receptionist was very efficient and did the check in very fast. Also the guest service did an excellent job meeting our requests, not to mention the housekeepers, who did a superb job, vleaning our room.

The European breakfast option was very limited. Also at the big breakfast restaurant, exactly at 11.00 o'clock, the staff start cleaning the floor, the kitchen staff took out the big carts and being very noisy. NOT respectful to those guests who still were sitting there !!!!

Outstanding and friendly staff . From the reception staff, pool boys, food staff to room service . Hotel was in perfect location and the family suite had everything you could imagine ! The best hotel I have stayed for as attention to detail was applied across all staff and the hotel . If something was not on time or right , staff apologised and fixed it straight away ( or did not charge us) . The pool was amazing too and we were always brought complimentary snacks and drinks . Well done to the whole team for an exceptional experience. 👏

Cannot fault it . We had booked another hotel to change things up but I wish I didn't as nothing compared to this hotel.

Everything

Everything stuff all good wonderful

The hotel is lovely - a bunch of rooms arranged around a set of pools in a large courtyard garden. So you can get up in the morning, pop out for a swim, breakfast in the garden and then off into the big smoke. Simply delightful. I will mention also the Sra Bua by Kiin Kiin restaurant which is a must go if you are there. The prices look a little high but you need to consider what it is. Think Heston Blumenthanl's Fat Duch with a Thai twist and you are on the right track. It is a wonderful mix of theatre and superb Thai food. Indeed if you consider just what you are paying per course it actually is very good value. However I warn you there is a lot of food. Even if each course is small, by the time you have gotten through ten of them it is a lot! So definitely skip lunch. And it takes time to get through that many courses so start early - 7:30 at the latest.

+ Best location in the city.. connected to the Paragon. + Facilities are great lifylts everywhere and no ques, and pool are excellent. + Great breakfast and serving + Hotel is generous with the mini bar

Some staff don't have good communication skills and have bad English. The hotel is always crowded, and they sometimes leave your luggage. The number of desks is little. They need to be more ready for the big guests' numbers.

Location, location, location

Our only difficulty was dishonest housekeeper who drank the beer in the minibar and filled the bottles with water

Friendly and welling to help