Breadfast was very good and it changes each day. The location is 15mins to 20mins walk to Pratinam fashion Mall. 10mins walk to MBK, Siam Paragon, etc. 5 mins walk to BTS station. Very convenient. Its very rare to have 2 bedroom in hotel. The room, living room, etc were very spacious. Its like a home. Good for family with children.

Nothing

Various breakfast and a lot of halal food choices, the room is spacious enough, AC is excellent, the bed awesomely comfort, access is 10 out of 10, 5 minutes walking to MBK, 10 minutes walking to Platinum the biggest shopping mall for textile and clothes, food stall are everywhere, 1 minutes to 7/11 mart, what else? 2 minutes walking to Ratchatewi BTS station, 1 BTS station only to SIAM Paragon shopping center, etc

the water heater just didn't work in room 2005 junior suite

The room was clean and very spacious. I love how safe and convenient the location was. There's a 7-Eleven by the hotel and Ratchathewi BTS station is nearby. You can also walk for about 10 minutes to many malls like Siam Discovery, Siam Center, Siam Paragon, and MBK Center. No complaints with the fast and reliable WiFi. Friendly staff. They provide water bottles daily.

The gym equipment could be better, I guess. And we waited for a bit during check-in. But check-out was very smooth and overall, I enjoyed everything the hotel has to offer.

A good place to stay for first time visitors like us. Very close to BTS (Skytrain) station. We took BTS from Suvarnabhumi airport on our arrival which was very easy & cost us about £2, so would advise to do this instead of paying for a taxi. The breakfast is very good. The pool is also v.good and super clean. The gym is well equipped. All the staff were attentive and very helpful. Would recommend speaking to the excursion lady in reception. The only down side for me - we paid for a delux room with balcony but the outside (balcony) aircon unit is extremely loud and makes it uncomfortable & unenjoyable to sit out. If I'd known this, i would not have asked/paid for a balcony. Overall I think it's good value for money and would definitely stay here again 👍🏻

I liked the location, the friendly staff, the jym ( pool had too much chlorine to swim comfortably). The quietness in the middle of noisy Bangkok. The people who work there are really putting alot of effort to make everything good and comfortable.

Food in the restaurant-terrible. 2nd time they have made a mistake with our pizza , and the pizza they brought was basically a big ketchup mash on dow that was probably defrosted just before. The t.v in the room was located in a place that if you are not carefull you might injure yourself passing by it. Also not always worked and when you leave the room and comeback you have to restart the whole internet connection again.

The staff were warm, attentive & efficient. The room was modern, clean and comfortable. For the price we paid for 7 days, it was value for money 50% savings as compared to other classier hotels. We stayed on the 20th floor. On the morning before check out, we were asked what time our flight was the next day. As it turns out, we were given foresight by the hotel staff to pre-book for transport as it was an early flight and necessary to secure in advance to avoid last minute stress, as Bangkok has heavy traffic.

We didn’t have time to explore the pool and gym on the 8th floor. There were other guests who seem to enjoy it.

Friendly staff; i didn’t know how to do the laundry and the 2 personnel (the mature gentleman from the restaurant and the gentleman manning the laundry place) were quite helpful. Same with the security guard and the bellboys.

The receptionist don’t know how to answer their phones. They never managed to answer my calls. Cleaning of rooms should be earlier in the day, our room was cleaned at around 3 or 4 pm and that’s the time we would usually arrive from outside and we just want to rest already. So, our room doesn’t get cleaned, we don’t get a replenishment of coffee, milk, sugar, bottled water and toilet paper. Plus, when I try to ring the receptionist, no one would answer.

The location is great walking distance from MBK Mall and train stations The staff is super cooperative Before I came, whenever I messaged them, they responded promptly to my queries. Check-in didn't take more than 3 minutes. They gave me free upgrades to my rooms. Room service was exceptional. Breakfast was acceptable with a Halal sector. The staff there is cooperative too. The hotel offers a free welcome drink on checkin and 15% discount coupons for food and drinks I arranged my trips in bangkok through the office on the ground floor Thank you, Mr. Joe, for your cooperation and support ATMs are there too on the ground floor * The birthday of my wife came during my stay, and I didn't expect to find a small cake with a happy birthday tag on it. It was a great surprise for me and my family. A big thank you for this and for everything💐

Everything was great, but On my first day, one left was not working in the morning, which made things difficult that time, but they fixed it rapidly

The pool is great. It opens at 6 and at that time the water is yours. The location is very central, close to the Ratchatewi train station Lots of food options around, street food, restaurants and a German café.

Stayed here before in the Standard room which was/is no joy. You need a technician to open the window. This time we booked the Superior Room with 2 beds. Our booking caused confusion at check-in. I had the confirmation that I had booked 2 beds but the hotel said they didn't know. I had to show them the messages to "proof" that I indeed had booked 2 beds. It was solved in the end adequately as we got an upgrade.

Property was good, we got a very good deal for our stay which made it worthwhile. If we had to pay the full price, I would have been very unhappy. Overall nothing to complain about, however if you there for work and need reliable internet, this is not your place. This is a constant complaint by travellers about the wifi, which I didn’t really worry too much about. But when we were there, I had to tether my phone to use the TV with Netflix and YouTube. Staff was brilliant, location excellent, WIFI the worst I have experienced in Thailand.