Lots of restaurants to choose from, great food, scuba diving included, polite staff. Generally the resort was good. High ratio of staff to residents.

Bedrooms and some areas of the resort are looking tired, had to report a couple of things not working, but fixed very quickly. Worst thing though was the SunBeds!! Butlers for other people would reserve beds that were then not used for several hours, if at all. There should be a process where beds not used for more than 30 minutes have their towels and belongings removed so others can use the beds. There were no where near enough sun-beds for even 50% of residents, especially on the beach. Some residents we spoke to resented having to pay for a butler just to get a sun-bed! Some staff gave conflicting information when asked. There did not seem to be a good use of Technology, for example, not able to book restaurants on line.

we enjoyed pools as well as variety of dining option - food was great the exceptional incentive is that staying in one of the Sandals hotel at St Lucia you have the access to all 3 of them so you can spend time in other resorts enjoying all facilities and all inclusive eating and drinking - Sandals Grand has a wonderful beach so it is highly recommended to go there and spend a day or so

frankly I was disappointed with the hotel beach which was not what I expected from a Caribbean island - there are many much nicer beaches in vicinity eg. Vigie beach but you need a car or other form of transfer to get there. Sandals Grand has a fantastic beach - see my comment above

The hotel exceeded our expectations in terms of room comfort, quality of meals, drinks and restaurants. The staff was very helpful and friendly at all times, whether in bars, restaurants, water activities, etc., helping us with transport to and from the airport, and they allowed us to have a two-hour 'late check-out' free of charge, as our flight was in the late afternoon. The dives, sailings and even tours scheduled with the partner company were all very good, organized, punctual and careful. Overall, one of the best 'all inclusive' hotels in terms of value for money that we've ever been to.

We arrived at the hotel at the time previously stated in the reservation, and after the hotel's scheduled check-in time, and we had to wait almost three hours to get into the room.

Staff was amazing!!! Pricilla at the buffet always had a smile and made my mornings! Keisun was always having us dancing. Our room was amazing with a great porch and we loved the cats!

Food was ok. We travel a lot and the food was just mid level. The resort is a little run down and could use a face lift. Our checkout wasn’t correct the day before departure so we expressed our concern the night we received it and early the next morning but it was not resolved in time and our luggage arrived 30 minutes late and our transport was irritated with us! Not ok.

This was a very fun resort to stay at. You could always find activities to engage in during the day and evening or you could find quiet places to relax, best of both worlds. The property and staff exceeded our expectations.

There are not enough lounge chairs for the guests staying there. If you wanted a pool side seat you needed to get there early to claim one. Beach spots didn’t fill as early but they did eventually fill up especially the ones with shade.

Amazing beach. Incredible staff. The pizza place is great!

Resort could use some updates. The food was mediocre and there isn’t much to do beyond the pool. Entertainment could have been better. It was a bummer that the golf course was closed.

Beautiful location , staff was amazing and extremely helpful. Travis and Jahym were the best

Need a place to get snacks, after hours bar besides the pub

Good, buffet style or a la carte available, pretty standard for this type of hotel

Often queues to get seated, sometimes waiting over 10 minutes at Armando's

What did I like about the property? EVERYTHING!! Incredible! Exceeded our high expectations in every way. So much so, that we extended our trip a day.

If I had to choose one thing I disliked about my stay, it would be the pillows. They were a bit too soft for my liking.

The location and the beach! The staff was great. The food and drinks were good.

The property is A little dated and could use some refreshing.