The view from the Balcony was mind-boggling. Could see Switzerland right in Indian at 1/3 of the cost. Very courteous people. Made us even more comfortable by providing a room-heater, without our asking.

The location, the snow-clad mountain view, the food, specially Kehwa. the staff...Musa Bhai. a mini-shop of Kashmiri garments right inside the hotel.

Staff was very helpful. First day we were late for the breakfast, however one of the staff members arranged us the breakfast in our room.

Very good location.

Staff behavior is too good,specially danish the receptionist,he is taking care of all guest and property is good,at last good value for money ,I like to stay here again

staff and service are not matchable

Bed and room

WiFi and food

Excellent location. The staff was very welcoming and helpful. Highly recommended for all.

Nothing

Awesome Experience

Awesome service and food

View from 101 balcony, location, staff were happy to assist you. Food was ok

No heating in the room. You had to ask for a portable heater. The heater did not conduct enough heat to warm the room. WiFi was pathetic. It continuously dropped out, speeds between 1 and 7mbps . I tried the managers 5g mobile hotspot, but as the manager moved around the hotel, you lost connectivity or dropped to unacceptable speed. Tv cable channels were not working

Was convenient as I had to stay over at Sonamarg not by choice but due to Road to Kargil being One Way on that day and couldn't travel to Kargil and stay at the hotel we had booked at Kargil

The room was with multi colored walls and there were 3 beds although we booked twin bed and that made it uncomfortable as there was no room to move around. Balcony that overlooked the hills was dirty and overlooked dirty area of other properties. Cleanliness of the sheets was to be questioned too.

Located at a very serene place overlooking the hills. Nice view from the balcony.

The room was smelly. Set top box did not work. Only one bottle of water for a family of three. No dressing table/ looking mirror in the room. No luggage rack. Very few toiletries. The cupboard was not clean and creaky. No meals included for 7800 per day price. A lot can be done from hospitality side.