The accommodation is excellent, clean and spacious. The lobby is also well proportioned and modern. The staff are helpful and friendly and were very supportive of our requirements. The location is also central .

The catering left much to be desired. The menu - in general - was quite limited, both in terms of South Indian and other cuisines. In particular, the Kerala sadhya ordered for about 25 people was disappointing. The organisation and service of the sadhya spoke of inexperience and was poorly managed. Even the quality of traditional dishes fell short of expectations.

The Breakfast was good and tasty. We did not opt for the complimentary breakfast. nor any room service of food from the refreshment room. Hence cannot mention much about the quality 0f the room service. However a bad experience we have had is that "there is a lack of manpower with the hotel for providing any type of room service to customers as and when the later require it". It could be that the Hotel is not very old and stilll in a learning mode. The management must have more service personal at least two more to give room services to customers or else like us, many customers may have to wait inordinately long hours to get even a bottle of drinking water. We also did not find anyone coming to clean our room even when we had stayed for two days and no clearing personel was fund in the premises during our 48 hours stay.

Barring the drawback as stated in 3 above, we liked the hotel very much. The hotel must ensure that timely room service to customers any time during their stay in the hotel is provided. However the rooms the and all other funitures, etc were found exceptional.

The staff and management are very professional and deserve appreciation.The front office to down the supporting staff are very cordial and well trained. Every call was immediately attended. Location is good for every one.Ample parking space is seen available including vallet parking facility . Break fast could have been better, still good.

The messages sent post booking is to be dispensed immediately especially to those booked through well managed platforms like Booking.com. Once you take booking saying that there is no pre payment needed , and asking for payment after booking is not fair in any manner. This will create unnecessary confusion about the status of booking etc which should be avoided. In real terms, they have n't asked for payment even at the time of check in and only taken at the time of check out.They even gave a upgrade for us. So pl.take this as an advice to dispense with unnecessary post booking insistence for advance payment. .

The rooms were big and comfortable. They are neat with all needed facilities. The toiletries were available which is really helpful. Guruvayurappan temple is at a walkable distance. The hotel is next to parthasarathi temple. The staff were very polite and treated us with respect. I really appreciate all their efforts. Breakfast was really tasty. It had all the varieties.

Parking was not good. It felt like a Wonderla roller coaster ride. The toilet looked old, it really needed a restoration for the rusts present there. In some rooms my family complained about the towel being unclean.

Rooms were very spacious and the location was also fantastic.

The Phone in the room was not working properly. It used to dial the reception automatically when we tried the room service. Despite multiple reminders this was not fixed promptly. There was no curtain in one of the bathrooms. The restaurant was very small in size. The food quality however was quite decent. There should be more people at the reception in the night.

We reached there by around 12.30 am. It took only five minutes for the check in process to be completed. the property is very near to The Parthasarathy Tample and walkable distance from railway station and to the Sri Krishna Temple. Very Good break fast, good rooms, polite staff ...

Ambiance & staff, Staying at [Hotel Name] was a delight, with outstanding hospitality that made me feel genuinely welcomed. The staff's warmth and attentiveness from check-in to departure were remarkable, turning my stay into a memorable experience. Every interaction reflected their dedication to guest satisfaction. I highly recommend [Hotel Name] for anyone seeking a stay marked by personal touches and a genuinely caring atmosphere.

Nothing as such

Just very close to Railway station, next to Parthasarathy Temple. Breakfast was good and staff members were supportive and cooperative. Rooms are comfortable and amenities in good condition.

There was a foul smell in one of the toilets but they addressed immediately and solved.

Centrally located with good facilities and infrastructure, neat and clean

Few small things can be improved - For eg., the TV connection was not working, tea and coffee sachets refills did not have the stirrers etc. care on small things will create a much better experience going forward

Everything was great with this hotel, enjoyed the stay even though just a night. The staff was exceptionally courteous and friendly, room was spacious and comfortable.

I don't think there is anything in particular that I did not like