Opening the door with the card key. Once it was no good or deactivated and I was required to lug my baggage down the long hall, into the elevator and back to the front desk. It took several times inserting the activated key card before the button turned green and the timing of the handle had to be just right. So, that was very frustrating. Parking - I am permanently disabled and there were not enough handicapped parking spots close in distance to the front lobby and the lighting in the parking area is very dim / low light.

Bathroom is spacious. Everything was clean and tidy. Still you get what you pay for.

Walls are a bit on a thin side – expect to hear your neighbors if they are loud. Turn off fridge for night to get better sleep – it is a bit noisy. Ventilation of room could be better. Included breakfast is not a breakfast but just coffee on-go.

Price was reasonable.

I didn’t realize I had to ask for shampoo in advance so I had to come out of the room and wait for staff, which was nowhere to be found; so I had to call them on the phone from the outside? Basically very understaffed.

Miriam, Joan and Nassir were incredibly helpful and patient. It was clean and nice. Location is great- right next to a Walmart and some fast food spots.

The breakfast could be a lot better. It was coffee, hot chocolate, tea, oatmeal, nutrigrain bars, and the small muffins.

Kimberly at the front desk did an awesome job. She handled everything great she was extremely informative over the phone when I called before my flight and checked me in promptly when I arrived. Great service.

Safe location, nice room & amenities

We had a Late check in during the systems “night audit” & we had to wait 10 minutes for staff to come out and about 15-20 more minutes to even get into our room.

The staff were helpful and accommodating.

I don't like that the company or management still charge as if they provide cleaning services. They do not. I had to empty my own trash, I had to get towels everyday and explain myself when I wanted to change my sheets on the bed. I certainly am not above this but I think this should be taken into consideration when charging for the room. It would have been cheaper to stay at an AIRBNB. I would insist on not staying on the first floor right by the elevator if we stayed again.

I always like that the staff is friendly, the area is clean and the amenities are free and available. I needed a fork and plate and was provided with them immediately.

I reserved two rooms one of the rooms (330) had a clogged shower.

Hope there’s a hot breakfast.. Location was good..

The housekeeping doesn’t know I extended my stay so she knocked at the door so loud.. The receptionist didn’t tell her..

Everything was clean, check in was super easy and I was able to sleep also without getting interrupted by other guests.

Maybe just the mattress could have been softer.