The staff members were super friendly. We had a little emergency and needed an ambulance. The hotel's employees could not have handled the situation any better. Excellent service! The food in the restaurant was great. Breakfast good as well! Arrival by car and train is easy. It's perfect for a relaxed few days. Espescially if you like to use a sauna.

Everything was great. The place is especially great for senior people. That's why I would not recommend it for longer stays with children. They might get bored and the pool is more for relaxed calm swimming that for fun chases. But that's obvious from the hotel's description. While we were staying there, there was no family with kids and I think that makes sense. So if I had children I would try to find a place with more action, I guess.

Convenient location for stay whilst visiting relatives nearby. Room was clean and comfortable. Air conditioning worked well. Staff helpful and friendly.

Found the pillow really uncomfortable. The biggest negative was the breakfast room. It was incredibly busy so we had to go into the annexe where there was insufficient space for all the diners, tables and chairs. It wasn’t a good experience. The hotel needs to think about the furnishings and how they are arranged. In fairness, we had no problem the next morning but only because we had an earlier breakfast and the room was virtually empty.

The Spa and Wellness facility: the sauna, jacuzzi, pool and the scrub salt provided in the shower were really great part of the relaxing weekend trip. We also appreciate that they considered our request of room/view. The new building has big rooms and bath, clean and modern. Accommodating and helpful staffs.

The bed is quite soft that hurts the back and the topper moves easily out from bed, need to be adjusted everytime, can be uncomfortable. The balcony is nice but was not cleaned, we have to clean dust on table and chairs and remove some spiderwebs.

SPA is incredible- we thought that it will be regular hotel room with some possibilities of relax, but it’s full SPA with great attractions. Staff is really helpful and always alerted (in good way) ready to answer your questions.

Property is felling like home with a lot of mystery rooms. Great fun to discover all possibilities. Rooms are great and well equipped.

Room was spacious but with a lot of storage, staff were all very friendly and helpful.

The air conditioning in the room seemed to reset to 20 degrees and the room was always hot during the night. Never went to staff with the issue as it was not a long stay but I’d expect they would assist without issue.

Booking.com did make some mistakes with the booking, but they were corrected by the very friendly reception employee and we enjoyed the stay very well. The food was good and the services was excelent.

breakfast was very good all the staff was great and very helpfull great hotel

Very easy to find when we hopped off the train. Mix of old and new. Good breakfast selections.

Spa excellent. Restaurant cosy.

Moving bed mattress. Moving chairs. Mediocre breakfast.

Quiet, clean, helpful staff, Fantastic Restaurant.

Nothing