We spent the weekend at this hotel and were absolutely blown away. From the moment we arrived, everything was perfect — they welcomed us with fresh juice and a warm smile. The young woman at the front desk was incredibly kind and made us feel right at home. The room was spotless, with a huge, ultra-comfy bed and a spacious shower with both a rain head and handheld option. One thing that really stood out to us was the focus on wellness and comfort: the hotel has a fantastic gym, and in the rooms there’s a mat, resistance bands, and a vertical bar for exercises — plus guided workout routines on the TV, which worked flawlessly. There are also shared spaces with things like a Ping Pong table, which we loved — that kind of setup is exactly what we look for when we’re in New York. It was a series of small, delightful surprises throughout the whole stay. We’d go back in a heartbeat. Highly, highly recommended!

😉

Spacious room, clean, nice view, great location, good AC/heat. I appreciated the availability of yoga accessories in the room even though i didn't use them and don't do yoga. The pillows were too thick and stiff for my taste - i like when there's some more variety in the type of pillow in the room. I liked that the television swung out on its frame so it could be seen from the bed. I did wish there had been a sleep function on the TV, however. The staff was always helpful and friendly, and i was grateful to be able to check in early.

It seemed a tad expensive for what it was, really - i stayed there for the specific location on this trip but if i had been more flexible, i would've found a less expensive place. Other "dislikes" noted above within my other comments.

Location is superb. Only thing to dislike about the location: its dirty right outside and beside the hotel - garbage dumps piled over. But at just a few seconds walk you are at the subway steps and Mcds, starbucks and many restaurants at the disposal. The rooms were clean and staff was very polite and helpful. We got 2 rooms at different floors but they kindly made extra efforts to change the rooms for our convenience for rest of our stay. With Newyork standards the rooms were spacious. Best of all: PARKING is bang opposite the hotel which was extremely convenient.

Good and cheap breakfast option inclusive at the price should have been really good.

The staff was highly welcoming and helpful. Very clean

We booked a room for 4 and paid for the breakfast included but when we arrived we been told that it was only for 2 people and we had to pay 20 usd by child. We paid 40 usd, but the next morning, we realized that the breakfast was not a buffet but a menu, and it was full. So we decided to eat in another place. We got back the 40 usd that we paid for the kids, but we lost the 40 usd we paid in the reservation. It should be more clear that when we paid for the breakfast, it was only for 2 people and not the 4 of us.

Beds exceptionally comfortable Location great for Penn Station and MSG Subway entrance at the end of the street and easy to navigate Times Sq, Empire State, Macy’s, Hudson Yards, the High Line just a few places easily walkable from property can’t comment on food and drink available as didn’t utilise them

The bathroom was a bit tired. Shower wasn’t the greatest. Housekeeping was a little bit and miss - had to chase on a second day with no service. The service seems quite minimal despite housekeeping staff allegedly working till 8pm daily. The price we paid reflected the holiday season but I wouldn’t pay that to stay at an alternative time of year considering you have to pay city tax on top of your original price. The surrounding area is not the most ‘glamorous’ but didn’t it feel unsafe.

The staff was incredible! Xavi/Esther/Shayla/Sheila. The housekeeper of our room 2108 was incredible! Location, Location, Location, superb! Breakfast was great as well.

Please indicate on the amenities that the appliance inside the room is a COOLER, not refrigerator. We lost all our food from the fine dining restaurants we had dined with, two nights. We brought this up to management, with nothing offered to do for our loss because we pre-paid thru a third party.

I have stayed at Even hotel in midtown NYC several times. This hotel was just as good and "familiar". Met all my expectations based on my previous good experiences. Very comfortable room with a fridge!! Keep up the good work. Thank you.

Takes about 20 minutes for hot water to run in the shower in the morning -wates a lot of water.

Location was great; A NYPD station was in the same street so was told the street was relatively safer; has exercise equipment in the room and exercise video available so found that a unique offering. Front desk staff was friendly and greets every time you leave or return to the hotel. Room is also modern. Offered to store luggage after checkout.

Stored luggage at hotel after check out. Couldn't ascertain how it happened but we only discovered at our next destination that a glass item broke. Might have broke during storage or while we were on the move, can't confirm. Perhaps, hotel could give a "fragile" tag in future? Thought it would be good if the hotel had some tie up with nearby car park garages with discounted rates. The ice dispenser was not working on the floor we stayed.

Very well located close to Penn Street Station and to many tourist activities. Rooms very comfortable and pleasantly arranged for layout, lighting etc and equipped for healthy activities such as yoga. Restaurant offered many healthy choices and catered for various dietary requirements. Only 6 rooms on each floor, and rooms very quiet.

I booked at last minute and perhaps it was a peak time as I paid a very high nightly rate, much higher than the rate offered for the following week.

Excellent location, friendly and helpful staff, hotel was very clean. I like that you have to swipe your room key to enter the building after 9pm, and to use the elevator at all times. We arrived in NYC a few hours before check in, staff was kind enough to store our luggage so we didn't have to drag it around with us. Also, after check out they did it again so we could enjoy our day hands-free before our evening departure.

I had requested down/feather pillows in advance, but they didn't have any, (I have a bad neck/back and need a soft pillow). Not a deal breaker, would definitely stay again, but maybe the hotel could acquire a few for those who ask.