111 reviews
From
$3001-7-13 Chuo-cho , Suwa, 394-0027, Japan
111 reviews
1/29
Restaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Non-smoking rooms
Elevator
Bidet
Hotel Crown Hills Okaya is a 3-star hotel in Suwa, Japan. Located at 1-7-13 Chuo-cho, it sits about 4.1mi from the city center, presenting a convenient base for travelers exploring the area.
Facilities include a restaurant, free WiFi, and free on-site parking. Air conditioning is available at no extra charge, and non-smoking rooms are provided. Upper floors are accessible by elevator, and bathrooms feature a bathtub, free toiletries, and a bidet. For business or special events, meeting and banquet facilities are offered for an additional fee.
Reviews: 111
An on-site dining option, レストラン #1, offers Asian cuisine in a family-friendly setting, perfect for a casual meal after a day of exploring.
For business or special events, meeting and banquet facilities are available for an additional fee. Payment is convenient with cash and major cards including JCB, Visa, Diners Club, and UnionPay.
Room options cover a range of needs, including Deluxe (non-smoking) and Deluxe Twin, Semidouble (non-smoking) and Semidouble (smoking allowed), Standard (smoking allowed) and Standard (1 Bed), Economy, and Business. For example, Deluxe Twin is non-smoking and accommodates 4 adults and 3 children with a Twin bed, while Semidouble and Deluxe configurations can accommodate up to 10 adults and 6 children, and Standard (smoking allowed) accommodates 2 adults and 1 child.
Closest airports
Matsumoto Airport
10.1miRestaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Non-smoking rooms
Elevator
Bidet
Free toiletries
Bathtub
Upper floors accessible by elevator
Deluxe, Twin
1 Twin Bed
Smoking not allowed
x4
+
x3
More details
Semidouble
Smoking not allowed
x10
+
x6
More details
Room Semidouble Non Smoking
Deluxe
Smoking not allowed
x10
+
x6
More details
Room Deluxe
Business
Smoking not allowed
+
More details
Business Non Smoking
Semidouble, Smoking Allowed
Smoking allowed
x10
+
x6
More details
Room Semidouble Smoking
Standard, Smoking Allowed
Smoking allowed
+
More details
Standard, 1 Bed
Smoking not allowed
+
More details
Economy
Smoking not allowed
More details
Business, Single
Smoking not allowed
More details
6.8
111 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Nikos
9.1
November 2024
Great view, great location for what I wanted at least and good price
It was a little bit old and the internet didn't work for the first day but somehow on the 2nd day it started working normally.
Minoru
10
June 2024
Not a lot of variety of food, though, The employees are always replenishing the food and taking care of it. Very good impression.
They are reasonably lean, They honestly and clearly communicated this to their guests through signs and other means.
Taz
8.2
May 2025
Just a quick walk to the station making it quite convenient. Decent selection of food at the buffet breakfast.
Alexander
7.3
July 2025
A delicious breakfast. Good location in Okaya city.
Nothing.
Robert
6.4
May 2024
Clean, room was adequate
My bed was not made
Nick
4.6
March 2024
Room was freezing. Heating system didn't work. They gave me a portable electric heater and an extra blanket but really shouldn't be a need fgor this at a hotel.
heat in room would have been good
Airports
Matsumoto Airport
10.1miAirports
Matsumoto Airport
10.1miAttractions
Hakone Komagatake Ropeway (Komagatake Ropeway Line)
23.4miレストラン #1
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Air conditioning
Parking On Site
Non-smoking rooms
Elevator
Bidet
Free toiletries
Bathtub
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Restaurant
Vending machine (drinks)
Food & drink safety
Breakfast to-go containers
Front Desk Services
Baggage storage
General
Air conditioning
Designated smoking area
Elevator
Heating
Non-smoking rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Drying rack for clothing
Safety & security
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Diners Club,
JCB,
Visa,
Cash only,
UnionPay
This property accepts cash.
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