kinder are welcome, staff is very helpful and polite, the price of the hotel is slightly a bit more than what you get, breakfast was good with both salty and sweets stuff

Turkish bath was not working, Sauna is pretty small and there are no cold showers (or ice) in the nearby, pools are not at the same level of those of other hotels in the same city

We were staying over New year's eve for 9 nights,and wasn't disappointed 🎄 It's our second holiday with Helvetia since recent September.We are returning there ,to find what we loved at first our visit:a very calming, relaxing atmosphere, friendly hardworking team,nice restaurant with well cooked, healthy dishes and first of all enjoyment -swimming pool with thermal water 💦 We were checked in one hour earlier, and also had a free upgrade from the double room to Junior Suit, while booking. We are very pleased about it. We had a seating room with TV, and a bedroom room with another TV, also one bathroom and one shower room.Also we found two wardrobes and a fridge .Both TVs were connected to Wi-fi.So my husband and I had personal wardrobe & washroom toilet & YouTube,👍 We did like the very convenient layout of the hotel : separate elevator for direct access to the pool area with a bathrobe on, and also could pop in straight to the bar for cap of coffee or something else 🙂 Breakfast choices were good, dinners were delicious with a lot of salads.The Cristal cocktail and New year's eve dinner just delicious 😋 There was a programme every day, some tea with cookies and musical programmes.We just preferred more swim,walk outside, ride a bike. We had a a very nice, relaxing time, feel more better now, and ready for everyday busy life.Thank you very much Helvetia!

Maybe not everything is ideal, but nobody is perfect❤️

The room was cleaned every day. The location, close to shops and restaurants. Good breakfast

For dinner there were not too many choices, not very tasty some times and the buffet area was not replenished, same with dessert. They do not provide a to go breakfast in case you have to leave the hotel before 7:30.

I liked the spaciousness of the room, it is clean, the food is varied and delicious. The pool is beautiful, clean, the service at the pool is excellent.

The beds are very hard and uncomfortable, this is the only drawback of the hotel, but also a very important thing on vacation

We had a big lovely room with a view of the pool and all day sunshine even if was February, comfortable bed and lovely atmosphere of Italian classic furniture.

We like everything once you look positive in everything but if you ask me what you suggest about the property I would suggest sauna and hammam to be complete.

Staff very helpful, great Terme pool

Good breakfast but could be with more choices. We prefer a shower and not a Bath as its too dangerous to slip in a bath. Small TV - can be bigger.

The ambiance of the hotel

Maybe the carpet,i think they need to clean often,because since it’s hot and the bad smell started.

Very nice breakfast Splendid dinner

Toilet and bidet are higher than usual Makes difficult to use for older guests

We were content with every service that staff and facilities provide. The room was over expectation, food and wine were delicious and staff was very helpful.

Nothing

We got a spacious room with a big terrace. The swimming pool and hill view is terrific! The swimming pool is pretty well made and managed. Staff are friendly. Breakfast and dinner are nice. We enjoyed our stay!

No free water in the minibar