I had never been to Cornwall before so I had no idea and no expectations. I didn't realise until I got there that the hotel is in such a fabulous location right on the beach. I expected my room to be small because I booked what I could afford but despite the size, it offered everything we needed. The food was second to none and I liked the small menu because too much choice is confusing! The staff on all levels were fabulous. Going the extra mile, nothing too much trouble and even when frantically busy had a smile and accommodated my requests. I will definitely recommend you and we will be back!

Couldn't fault it but for to say that housekeeping often failed to take dirty glasses, bags of rubbish that I left next to the bin though perhaps that's a hotel policy - only take what is IN the bin. This is just an observation not a criticism!

The accommodation was very convenient for us as it is right on the SW Coast Path. It has beautiful views on the sea. We arrived after 5 pm (8 pm), so we had to get someone from the restaurant to check us in. This was done relatively promptly, although the restaurant was extremely busy (Saturday evening). We didn't have towels in the room, but that was also sorted quite promptly after contacting restaurant staff. We appreciate their speedy help, especially given how busy the restaurant/bar were that day. Prior to arrival, we asked about having a twin bed room, which was acknowledged, and we had a positive response, but on the day, this was not possible, we were told. Later that evening (just before the kitchen was closing at 8:45 and when it was no longer so busy), we also had dinner in the restaurant. The food was okay, although we had to wait for it for quite a while. We left very early in the morning, so we did not try breakfast.

The food was very enjoyable and the staff were great. They all seemed very young but were very hard working, friendly and professional. Very impressed. Managed to create a cool atmosphere alongside excellent service. Nothing was too much trouble. Loved the setting- it is literally stunning.

The only thing we didn’t like was that the room was exceptionally hot and the bed was quite small. Saying that, it was a heatwave so just unfortunate. Fans were provided to be fair but the wooden blinds just hold in the heat.

The location was perfect to access the beach. It had a lovely bar and eating area. Breakfast (included), was really great. Room and facilities were nice and clean.

Room was a little small and was level with neighbours house with direct views into their dining room. Roller blind felt insufficient for privacy, especially if you wanted to open the window. Only one towel supplied for two people. There was a power surge which turned off the water pumps so there was no water in bathroom for a while, and no sense of urgency from staff to get it fixed. Reception area barely attended and long waits for attendance, had to seek out staff member to get checked in.

Stunning location and the hotel is a welcoming, friendly and has attentive staff who are always willing and helpful. The hotel is spotless and we were upgraded to a king size standard room which was a nice touch. We booked breakfast which was amazing and we ate dinner in the restaurant on the day of our arrival which was delicious and I highly recommend the crab 🦀 pasta. We thoroughly enjoyed our time at Polzeath Beach House and the time we spent exploring the area.

The apartment was spacious with spectacular views. It was clean with comfortable & stylish furnishings. We didn't do much in the way of cooking as the food in the restaurant downstairs was delicious and a fair price. On arrival, we were pleasantly surprised to find that the kitchen was fully equipped with the added touch of a pint of milk, tea, coffee & sugar . The staff were polite & helpful. The lift was an added benefit for those who have mobility issues. If you forget your beach towel you can hire them at reception.

The only shop in the area is a small Spar that is overpriced. Recommend visiting a supermarket close by.

Lovely room with fridge kettle,tea and coffee. The staff at reception was very nice. Facilities good with restaurant and bar on site. Just a 10 minute walk to the town.

We had room 12 which I would make sure we never get again. It is right next to the communal fire door which slams every time someone goes to or from their room. This went on until 2:20 am and started again at 6:00 am. The blind covering the window doesn't fit well and let's light through. A curtain would be better.

Beautiful and well appointed apartment with great views. Short walk to the beach and town and 10 mins drive from Rock Oyster Festival. We loved our stay in Stepper 3 bed apartment and were very comfortable. Food in the restaurant downstairs is excellent.

WiFi was really poor which wouldn’t normally matter on holiday but my son missed an important music audition because we couldn’t connect.

Location was just perfect, staff friendly and accommodating. Food was sensational. Must try the belly pork it’s beautiful.

The only thing I can think of to mention would be in room 8 the tv has 2 defective lines that run across the screen it wasn’t a big deal but it did at times take my attention while watching tv at times. But it really wasn’t that much of an issue and didn’t affect my stay here in anyway. I’m looking forward to coming back.

Lovely spot 2 mins from the beach at low tide 5 mins at high, with a great Italian style restaurant.

The room was a bit snug and the window opened up to the rear of the property, and at night staff having their cigarette/break could be heard from the room. We were in bed early following a busy day and this kept us awake. The rooms at the front were stunning with balcony views of the surfers and the beach.