Excellent Food and stay. We had both breakfast and dinner during our 3 nights stay at the hotel and it was really good. A little more variety can be added though. There is always some scope for improvements. Behaviour of staff were at their best, very polite and courteous. Free pick up and drop to Golden Temple and Jallianwala Bagh is the best arrangement this hotel has and its very convenient for first timers in the city.

Dinning staff need some regular training and motivation from management to cater to the rush hour. May be a little more organized staff will make much better experience. We gave this feedback to the senior staff members and saw some improvement the next day. But that needs to be consistent on daily basis. Hotel staff shouldn't allow guests wearing their normal sleeping clothes to get inside the swimming pool due to hygiene factor. We couldn't use the pool due to this and felt a little dissatisfied. Probably, the guests who've have not used a swimming pool earlier can be educated. The swimming costumes could be made available on purchase basis for those without the costume but wanting to use the pool.

We liked the rooms - spacious and comfortable. The washrooms were clean and well maintained. The breakfast spread was sprawling. The food was good in quality and quantity. Overall it was a great value for money. Above all, the service of the staff is especially notable - courteous, friendly and supportive. The services of Manisha, Aman, Ratul and Arinjoy in the dining hall have been specifically notable though several others kept helping all through..

The location of the hotel is not good. Also, the high ramps at entry and exit make it difficult to navigate especially for the senior citizens (the guards, however, tried to provide every possible assistance). It will be good if some alternate and more friendly access can be provided.

The hotel is very modern and room are very spacious. They organised our transportation to see the border celebration as well as our taxi to the airport and our driver was super nice and always on time! The hotel is not in the centre but probably 10-15 minutes by taxi/tuktuk and it is quite easy to get transportation back and forth.

We were told on our check-in that breakfast was included in the price , came to breakfast the next day and let the staff at the entrance know our room number and approximately 15 minutes later someone came to our table to let us know that it was not included in the price and we had to pay for breakfast...

Our stay was so comfortable after long flight . The chauffeur we got arranged by the hotel was outside the airport on time was only 15min away. Check in was so quick and easy. and next morning we have shuttle to Golden Temple was again comfortable ride. All staff was so friendly at the reception and in the restaurant breakfast time also bar staff up at the rooftop. We will definitely stay here again whenever we back in Amritsar.

No faults everything was good!

Rarely do you find a courteous and polite staff right from the Vallet, the Reception Desk even the housekeeping staff. After a grueling long and tiring drive, I loved the warm smiles from the young and vibrant youngsters at the Marriott. A special shoutout to the team working the breakfast buffet who were always on their toes and catered to every need. Kudos to the management in grooming a well disciplined and welcoming team.

Many breakfast options were available, and the restaurant staff was consistently kind, always checking in on our needs. The gym surpassed my expectations; having stayed at Hyatt before, I appreciate the variety of equipment for my workouts. The staff even offered flexibility in opening hours for my convenience. Additionally, the pool was enjoyable, and special thanks to Razzak for his exceptional room cleaning service.

We had to share a key to our room, was inconvenient. We asked for a second key and they said they couldn’t. Eventually they got tired of taking one of us up to our room and gave us a second key. It’s the only place that has refused to give us two keys and I’d expect a guest-centric approach in a place so good.

everything was great! the staff is reallllllllly good. so kind and genuinely friendly. they helped me check in a bit earlier since I arrived earlier than 3pm the rooms are top class. nothing to fault. everything is new and the bed was very comfortable. the location is not very far from the golden temple but a quick Uber ride.

only weird thing was the lack of heating in the common areas. it was very cold in winter and we all had to wear jackets while having breakfast. room service was a bit slow when I requested for a plate and cutlery. probably it was busy time.

I recently had the pleasure of staying at Courtyard by Marriott, and I must say it was an exceptional experience from start to finish. This hotel has truly set the bar high, providing an outstanding combination of convenience, delectable cuisine, and an overall ambiance that outshines its competitors. Location Convenience: One of the standout features of Courtyard by Marriott is its prime location right in the heart of the city. The proximity to the local market made exploring the area a breeze. Whether you're a leisure traveler or on a business trip, having such convenience at your doorstep adds an extra layer of enjoyment to your stay. Culinary Delights: The culinary offerings at Courtyard by Marriott are nothing short of fabulous. I had the pleasure of indulging in both dinner and breakfast during my stay, and I was consistently impressed. The freshness of the ingredients and the mastery of the chefs truly shone through. A special mention goes to their bakery items – a delightful treat for anyone with a sweet tooth. If you're considering dining in-house, I wholeheartedly recommend it. Comparing with Hyatt: Having experienced both Courtyard by Marriott and a competitor like Hyatt, I can confidently say that Courtyard outshines the competition. The property's superiority is especially evident on the outskirts of the city, providing a peaceful and convenient retreat. After a less-than-satisfactory experience elsewhere, I felt compelled to share my positive encounter at Courtyard by Marriott. Final Verdict: In conclusion, Courtyard by Marriott has exceeded my expectations in every aspect. The exceptional location, delectable cuisine, and overall hospitality make it a standout choice for any traveler. If you're looking for a place that not only meets but surpasses your expectations, Courtyard by Marriott is the place to be. I wholeheartedly recommend this property to fellow travelers and would rate it as a top-notch destination for a memorable...

they need to work on customer service more, I reached the early at hotel so I had to wait for almost two hours for my check-in and during this waiting period no one offered me water or anything, I have to ask them for it so this thing is sounds quite unprofessional for me.

breakfast was good but expensive

didn't like managers attitude. the staff made a mistake, which was pointed out to us. We called the manager who just said it was a human error, there was no apology, no sympathy and found the manager very rude. you do not expect this from a 5* hotel manager. his attitude spoiled our holiday enjoyment and pleasure.

The rooms were clean and we were given an early check in .... The services were good, we had a comfortable stay.

The food "a la carte"... It was very mild and low on flavours, for Punjab culture the food had zero spices and salt... Though we loved the buffet breakfast, it was absolutely flavourful and very fulfilling.