Such a cute and charming hotel! We loved the little town decor of the place, it feels really special. Our room was spacious and comfortable. The staff was super friendly. Breakfast was simple yet tasty.

On the last night of our stay, the hotel was hosting an event until very late in the evening. We were not notified of the event, not when we booked the dates nor when we checked in. The music was extremely loud and lasted until 2am, which made our last night of sleep rather difficult. We understand that they have a beautiful hotel that would host events, but we just wished they had let us know and warned us that we might want to consider elsewhere because the noise would be so loud that night. Also, they were working on the pool the whole time and it was not usable. I think we would have just appreciated a little better communication about both of these issues.

The hotel is beautiful with great views of the mountains. It's laid out like a farm village, with colourful buildings plus interesting and historical props all over the large grounds. The on-site restaurant serves breakfast and dinner, the food there it's great (I recommend the Tilapia). Due to the remote location, the hotel offers a gym, games room, mini golf, tennis court, a couple of jacuzzis, and a pool. These facilities are a little dated, they look like nobody has used them in decades, but still a nice to have with the changeable mountain weather. The staff were all great, friendly, helpful and patient with my terrible Spanish. Our room was huge, with 2 big balconies, smart TV, and big comfy beds offering the best nights sleep we experienced in all of Colombia.

This is not relevant to the lovely hotel and it's services, but more of a warning for other travellers... The location is rural so taxis are required to go anywhere. The hotel recommended a driver to transfer us from the airport. The ride was traumatic. It was a regular taxi (not a private car) and the first car broke down on a busy mountain road, so we had to switch cars. The second had a bad collision with a motorbike, so my advice is to book Ubers everywhere. The rural taxis tend to be very old cars, often without seatbelts, so it's a gamble with your life on steep mountain roads at night and\or in pouring rain (ours was both). Ubers tend to be more modern\slightly better cars.

The place is a rustic country house, the amenities are basic, and it needs better maintenance due to the humidity conditions of the area and the mosquitos. There is not really soundproof. Therefore, expect to hear the outdoors all the time. The stuff is excellent trying to accommodate everyone the best they can. Special thanks to Mauricio, Shirley & the stuff of the Restaurant.

The suite was great: amazing view and a very nice jacuzzi! Staff is friendly and the hotel looks like a little town, which we loved.

Restaurant isn’t always open, we had to ask everyday to make sure it was opened for dinner. Lunch isn’t available at the property, which would be nice because the next available restaurant js a 10 minute walk away.

An great place to stay with our 2 small kids. The hotel is like a small village, with great and beautifull spaces. the employees are very friendly, with 24hour service. We were positively supprised, especially as some were negative on this place. We will defenetly return to this place.

A beautiful traditional style coffee town The detail to preserve the traditional coffee town setting while incorporating great views in their rooms..

The colors, how organized and clean it was.

The suite was glorious with a beautiful view. The staff are amazing.

There were issues with the hot water. The staff were attentive and got straight on it, but it took almost 2 hours and unfortunately ruined the start of the stay, but hopefully they learn from it going forward.

Excelent setup, Very Friendly and helpful staff

Very troublesome to have hot water to shower Jacuzzi Did in the room did not warm up very good Very limited times to get food from the restaurant

Staff was very friendly and professional, beautiful place close to everything. Breakfast was delicious with many choices! Great job guys !!

Great job guys!! Wonderful place to stay!!