Good location, all the staff were polite and helpful, the rooms are large and clean. The breakfast choices are excellent and you can help yourself to anything you want. We had dinner on two evenings and both were very good. Big car park and nice grounds.

We were given a room above the event area but did not realise this on the first night as nothing was on. But on the second night there was a noisy party with thumping music directly below us. The receptionist immediately moved us to a quiet room on request. However I think we should have been allocated a room there in the first place as we were not associated with the party. We would stay again but would request a quiet room!

The room we had was spacious and comfortable. Breakfast and the bar food were good. Staff were very helpful when we needed a shaver adaptor.

Although the room had numerous electric sockets, there did not appear to be a shaver point anywhere, which is why we needed to borrow an adaptor. Our room (213) was at the back of the hotel and unfortunately, on Thursdays, the glass recycling collection lorry comes at 4.45am and it's very loud. Other similarly noisy vehicles came at intervals after that. Obviously this isn't something the hotel has much control over, but if you are a light sleeper, I'd suggest you ask not to be put at that end of the hotel.

The staff work to a high standard and work incredibly hard. Staff are friendly and very welcoming, especially on the reception desk. Cleaners, restaurant staff, bar staff, you are all wonderful.. The hotel is clean, and the bedrooms are very homely and warm. Comfortable beds Relaxed atmosphere. Meals are cooked to an excellent standard. Bar snacks are available upon arrival. Excellent cooked breakfast. Comfortable seats/sofas throughout the hotel.

The bath was a bit of a struggle to get into when having a shower. A shower cubicle would be better. The room was clean and very comfortable but needs updating..

Large comfortable rooms and lovely large twin beds. Bathroom good, good facilities, huge car park, but lots of pot holes and it lacked disabled spaces (only 2 for such large establishment). Easy access from road network, great location. Pleasant chatty staff. Breakfast plentiful and good.

Being asked to sit in the conservatory when we went for breakfast, rather than the main dining room with my blind daughter, because she had her guide dog with her. But it was sorted and we got an apology without having to make a fuss, both from the duty manager and the member of staff who got it wrong! Lighting in room very dull. Tiny TV in corner of room.

Couldn't fault the friendliness of the staff- really great and helpful. Great buffet breakfast with lots of options. Comfortable nights sleep in clean room. Perfect for a 1 or 2 night stay.

We had a the deluxe room and I'm not sure if it felt like it had any better features/ facilities- it was still quite basic. The hotel's looking a little tired around the edges but it's a solid hotel and perfect for what we needed. Very large and quite a long way to walk to your room depending on where your room was located.

Our room was deluxe twin , but they put them together for us. Everything in the room was perfect. We only booked bed and breakfast. The breakfast is very good, help yourself, all fresh and constantly replenished. Restaurant staff worked hard to make sure everyone had a great breakfast experience. There were three coaches in but this didn’t deter from our experience we went for breakfast at 8.45 and they were nearly all gone.

Can’t honestly say that there was anything that we didn’t like. Perhaps a bit in the wilds for a few people but as we had the car we were in a good place to explore . Plenty of great places to explore within an hours drive .

dinner was nice good menu for all types of people also breakfast very good for a hot plate very busy morning a good number of staff on to help

serve coffee and tea at the table if possible we would have paid extra for service but all depends on staff levels .

Everything about the hotel was great. From accommodation to food and location. Just a short drive from Mold Market Town. But also a great location for visiting North Wales, Liverpool, Manchester areas. Set in its own grounds away from the main road with ample parking. The rooms are kept clean and tidy with the reception area, a welcoming space for your arrival. Breakfast was very well set out and plenty of choice for everyone's requirements. The restaurant and bar have plenty of space to accommodate larger parties with a good choice on the menu. It's definitely a hotel that we will use again.

The only negative was no lifts at this property. But we managed to work with the 1 flight of stairs. But there are rooms on the ground floor.

Great entrance and layout. The staff were very welcoming and friendly. We had a comfortable nights sleep. Our room was spacious but basic…….as you’d expect for a short stay. The breakfast was delicious, well presented and hot. Well done to the chef. Everything was fresh. Liked the signs on the table to inform the table was in use….great idea for self service. As the hotel is near to family we will definitely be returning.

The only minus would be the difficulty in using the tv. Switching on/off and its positioning.

I've stayed here before , and I must say , it is the place me and my girlfriend think of first as a night away .. as we like the extra Deluxe room with a jacuzzi in .. Amazing place . But we're put off after last time .

With deep disappointment to write this .. We had a room with a jacuzzi, we were in it for about 5 minutes due to the fact that the jacuzzi had not been cleaned properly..don't get me wrong .. it was clean to the eye .. just as the jets were turned on it did nothing but pump some horrible brown stuff into the water .. I'm thinking the jets were not cleaned ... And it did not help as housekeeping came into the room at 8.56am ,checkout was not for a couple hours . I'd suggest as part of your maintenance ppm routine, to fill up with water and give them a good clean maby . I'm really sorry to write this but it's just my honest opinion.. It a beautiful place to stay .. and like I said me and her love it here but it was a shame it was spoilt with that .