I liked the lobby and the wide entrance hallway of the room. I liked that they had a kiosk that had an English option for checking in, and I liked that the hotel was in a residential district.

The water would sometimes momentarily shift between cold water and your desired temperature. The hotel is located in an interesting area where, sometimes, we had to take a bus to get to the correct station to take the right train to get back to the hotel. The hotel is out of the way from the main areas tourists usually go to (Shibuya, Akihabara, etc), so be aware of that before booking. It takes around 40 minutes to get to the main areas.

I had a wonderful stay at this hotel. The room was spotlessly clean, which made me feel comfortable from the moment I walked in. It’s spacious enough for a single traveler, with just the right balance of comfort and practicality. The staff was helpful with the check-in procedure and I love the quiet neighborhood. Overall, I highly recommend this hotel for anyone looking for a neat, comfortable, and cozy stay in Japan. I’d happily return for another visit.

The only downside is the distance to the station, but that's beyond the hotel's control.

Everything was thought of. I loved that there was a bath tub and shower. There were free toiletries. There was free 24 hr coffee. There was a laundry. In the afternoon there was free orange and apple juice. Even the sign for do not disturb was practical being a magnet. Would absolutely stay again. Very convenient for public transport. Quiet. Good breakfast good value for money. Everything was super efficient and the staff were really helpful

I would have liked a 2nd pillow. Otherwise very difficult to find anything I didn’t like.

If you don't have luxury requirements, all your needs will be met. It offers all the basic amenities, from creams, toothbrush, to slippers, to shower amenities. It is super clean, staff is very polite and nice. They can keep your bags before your check in time so that you can enjoy Tokyo with the luggage. It is not close to all the happenings in Tokyo, but what is in a monster city, but the gift of going to sleep in a quiet neighbourhood it is a blessing after the hectic day spend in Tokyo. It is well connected with metro, 3min to the metro station, and close to the center of the happenings in Tokyo. Grateful to experience a first class service for a decent price and not paying thousands pf euros.

I wish I could find something so that they can improve, but I can add that they will even keep your luggage for 2-3 hours after checkout.

Located in a quiet living area, the hotel is new & clean,, and quite closed to restaurants, convenience store, and a mall with supermarket until 23:00. Amd we love that there's a tub in the shower room!! It's relaxing to take a bath after a long-walking day in Tokyo.

Receptionist's English is limited, we took some time to check in, but otherwise everything is good. Another small thing is that the instructions to the hotel is a little bit confusing, it would be better if can improve it.

When we first arrived, we were greeted by an amazing staff member. She helped us check in on the check in machine and got us assorted. Everything was good, mini fridge included, as well as toiletries. Check out was super simple.

The only downside about my stay was the heat in the room, which was understandable as they prefer to keep the temperature higher due to the cold weather. The sizing of the room is a bit small even for two people which made it a bit worse when the heat was affecting us.

Our room was pretty spacious compared to other hotel rooms we stayed at for the same price. Room and bathroom were extremely clean and staff was very helpful. Area was quiet and residential.

Located out of the way from central locations, but not too bad by train. Also, Google maps uses a very annoying walking route from the station to the hotel -- use it the first time just to figure out where the hotel is and then find a more direct route yourself.

The free snacks and refreshments at the entrance during certain times are a nice touch. also having a vending machine on every floor is really convenient. The room is also quite spacious.

Its a 3-5 minute walk to the station and convenience stores. the centralized air conditioning could be a potential issue to guests but during winter they could lend you a handle bar to open the window to make the room cooler in case the centralized heater feels too hot.

Room was brand new, comfortably big and perfectly clean. There was a proper ethernet cable for internet and not just wifi.

Locked windows and central hvac, the room would always feel a bit suffocating after I return from the outside. Location is not that great. Since it's a conference hotel, elevators get really busy in the mornings and afternoons.

The staff were exceptional! They assisted me with getting a taxi and shipping my suitcase to my next hotel. Every member of the staff that I interacted with spoke either fluent or very good English and assisted me so kindly. The room was exceptionally clean and the free amenities in the lobby were great (toothbrush and toothpaste, hairbrush, cotton set, razor, and coffee/tea). There’s a microwave past the elevators on the first floor and coffee machines for free coffee on the first and second floor. Though there were many business guests while I stayed I didn’t hear anyone. There’s also a little seating area on the second floor that was quiet and peaceful. The train station was a short 5-6 min walk away and there’s a 7-11 the same distance in the opposite direction. Would highly recommend this hotel if you’re looking for a quieter neighborhood.

The bed is definitely ‘firm’