- Staff were friendly especially supervisor in Reception. - Location was near station. - rooms were clean and bed was comfortable.

My family didn’t like the breakfast because there was no international varieties, but breakfast staff were very helpful and friendly.

Great value. Close to Nishi-kasai metro so easy to get to centre of Tokyo. Also close to Disney Sea and Disney World. Would be excellent for business in Tokyo. Great Tonkatsu restaurant in Nishi-kasai mall as well. Plenty of amenities close by.

Could not fault it.

Location was great. A few minutes walk from the train station. There were restaurants and convenience stores around the hotel too! Amenities were also provided.

Breakfast was good. However, it would be nice to have a variety of dishes. Since we checked in, we were served the SAME breakfast EVERYDAY. A change would be nice.

Really enjoyed the provided umbrellas. The front desk staff were lovely and very helpful, they had English speaking staff. We enjoyed the provided slippers in the room

I do wish there was more laundry rooms available or more laundry units. We had to wait to access laundry. Nothing else to complain about!

Amazing quality, convenient being so close to the train station. The staff were very helpful

On checkout day, I checked under the beds and found rubbish from the previous tenants, including a dominos bag and a loose slipper. Also the pillows were rather hard, and some days we did not receive pjs.

The bathroom was good! Big and everything i need, close of NishiKasai Station with good options of food and fun.

The receptionist during the day did not speak English. But everyone is Very polite and helpful. The Microwave was always dirt.

The hotel provides a surprisingly wide array of food for breakfast (relative to the small size of the hotel), which includes Japanese cuisine, bread, curry, and even desserts. The location was close to the subway station as well as the Kasai Rinkai Park, which I was able to visit at the same night I arrived at the hotel. The restaurant choices were also abundant around the hotel.

The location might be a little unfriendly to some travelers, I guess. Since the only way to the city center of Tokyo was through the metro, traveling in the morning could be challenging. It also took more time to go to some places that required transferring to other metro lines, such as Daiba.

This was a very cool hotel. An extremely comfortable room with an elegant feel. The bathroom was awesome. Didn’t feel the least bit cramped though the room might have been slightly smaller. The decor was incredibly charming. The staff were courteous and they had plenty of amenities available. It felt separate from the surrounding area, like it was from a much fancier time and place. The station is a pretty close walk. I think it would be a nice place to stay for a few nights in a row.

The WiFi was a bit dodgy at times.

Staff was great, they moved our two beds together at our request online before we arrived because our twins just love rolling around and would definitely roll off the bed. Cleaners we're very great and helped us dig out toys from between the beds too. Price was also one of the cheapest.

Location wasn't the best. All the touristy things we wanted to do were all at least an hour train ride away. Our room was also really dusty and humid, no matter if we left the AC running while we were out or with the bathroom door closed and the fan running. After our stay, my laptop had a pretty thick layer of dust on the fans and a layer of dust on the keyboard, along with anything else we left out.

The hotel is close to the Tozai Line’s Nishi-Kasai Station—take the south exit and walk straight. It's about a 7–10 minute walk, with landmarks like AEON, Kaldi, and several restaurants along the way. Due to some confusion with the directions, we initially ended up at a different branch of the hotel. However, the staff were very helpful and kindly walked with us to show the correct location. The room space was decent, though not very large; it was acceptable for a twin room. The location offers great access, as it's on the Tozai Line, which connects easily to other train lines for convenient transfers.

During peak hours, the Tozai Line can get very crowded, and you may find yourself bumping into locals as the trains get packed.