I am writing to express my sincere appreciation for the outstanding service I received during my recent stay at your hotel. I would particularly like to commend Mr. SM Azger Ali Ripon, along with Rubel, Nafis, the Security Team, and the Room Service staff for their exemplary professionalism and dedication. From the very beginning, the level of service exceeded my expectations. I was promptly picked up from the airport upon arrival, without any delay or waiting time, which set a positive tone for the rest of my stay. Similarly, when it was time for my return flight, the drop-off process was handled just as efficiently and smoothly. Upon arrival at the hotel, I was warmly welcomed and promptly shown to my room. Your team took the time to explain the amenities available within the hotel as well as useful details about the surrounding area, ensuring I felt well informed and comfortable. What truly stood out during my stay was the team's commitment to making my experience as pleasant and convenient as possible. One memorable example was when I mentioned an interest in trying a particular local delicacy but was unsure where to find it. Mr. Ripon and his team went out of their way to try and source the item for me. Although it was difficult to obtain, their willingness to help and go the extra mile was sincerely appreciated. I was also very impressed by the staff’s attentiveness to my safety. They consistently ensured that any Uber or rickshaw I used was safe, giving me great peace of mind. Housekeeping services were also excellent—my room was cleaned in a timely manner and consistently stocked with everything I needed. Overall, the professionalism, hospitality, and attention to detail demonstrated by Mr. Ripon, his team, the security staff, and the room service team contributed to a truly memorable experience. I am very pleased with my stay and will certainly be choosing your hotel again for any future visits. Thank you once again for your outstanding service.

There is nothing to dislike

I travel a lot internationally for work, and Royal Park is amongst the best experiences I have had, and keep going back to - it certainly is a home away from home. The staff are very welcoming and kind, and make sure the stay is always very comfortable. The lavish breakfast spread is phenomenal. Royal Park is centrally located, in a very clean and safe part of Dhaka, and very easy to get around from. I strongly recommend this hotel for stays in Dhaka.

All crew and persons were very nice and kind. Location is very good for international airport. Open buffet was good at dinner. In general, everything was nice. The negativities I mentioned are not very important. I met Ms. Nasrin Akter who is the sales & marketing manager of the hotel. She was very kind and polite. Thank you for the nice conversation we had. I think it was nice that he came and talked like that and asked my opinion. It's a detail that makes the other person feel important. If I come to Dhaka again, it will be one of my priorities.

I expected there to be more western style options for breakfast but It was ok. I wish there were bathrobes and "busy - clean my room" card in the room. Even if these exist, I may not have found them. I'm sure there is no bathrobes at the room. They are small details to deserve 10 points. :)

Located in a very quiet neighborhood, it's an ideal place to stay as a single traveler or as a family group. The rooms are large, quiet and spacious and kept clean, The staff are helpful and always at your service; assisted with transport and other arrangements. You felt safe on the property and the food options were of the highest standards, breakfast was delicious and extensive. The pool was great for the kids. Very close to places to visit in Dhaka.

There wasn't anything in particular we didn't like, overall it was a great experience.

Small but very cozy and staff is exceptionally helpful. Specially Rajesh and Tajudeen takes the customer service to another level. Food is very authentic and heavenly for Sri Lankans who miss home cuisine. Recommend for stays of all kinds and easy access for city center and many more.

Cleanliness and exceptional staff

The staff was amazing. The room was decent size, ac was great, had a balcony, breakfast was amazing, 24 room service, safe area, in Gulshan district. Airport shuttle. Can't say enough about the staff. Shower was good size, water pressure good, lots of movie channels (in English)

It was pretty good overall honestly. Bathroom was small.

Room was lovely. Very tasteful decor and well maintained. Iron was available. Business centre operational and staffed by knowledgeable person.

The sound of the service lift but staff were very helpful in moving me to a quiet room.

Well run property with friendly staff in a quiet area of Dhaka, near restaurants and shops. The food was quite good with a decent breakfast spread (different Asian options)

The room was not always cleaned well. The restaurant prices were a bit high

Courteous staff . Good breakfast

AC was very loud Had to ask for smart TV - wasn't with the room but was supplied once requested

It’s very clean and everyone was professional

I had a friend and I wanted to take her in my room but they didn’t let me. I had some arrangements planned to surprise her for her birthday but they didn’t let me take her. It was a bad policy that I never found in other hotels