Beautiful spa and wonderful fresh healthy food.

We checked in but our room wasn’t ready when we checked in later we got a handicap room. We were surprised since we aren’t handicap and didn’t book that room. My husband is 6’5 and trying to use the sink etc wasn’t possible because it was so low, so at least we could do that at the spa. The soap dispenser didn’t work or the phone which we thought being a handicap room would be important for someone in a wheel chair. We luckily had our own soap and was close to the desk being on the main floor to let them know the phone wasn’t working. But the spa was amazing and we will be back.

The room was very modern and quite large, exceptionally clean bathroom and toilet and an amazing view of the lake (Lake view room), there was a well stocked mini bar (rare in these post Covid times) and a Nespresso coffee machine, and a super comfy king size bed.... what more could you want.

My wife and I only speak English (Australian) and on the Wellness side of the facility there is absolutely no English in any of the signage or menus. Just makes it a little difficult to take advantage of all of the services when you don't know what they are. (You cannot have your phone in the wellness areas, even for translation purposes).

The room was beautiful, big, clean and had lovely balcony with lake view. The bed was big and comfortable. We also really appreciated the Nespresso machine. The breakfast was very tasty, many different options also for vegetarians. The spa has many different saunas, pools and we absolutely loved the Cenote pool!! Staff was very professional and and helpful. The service they provided in the spa and restaurants was exceptional! I would highly recommend to visit this place for every "spa lover". We will definitely come back. Thank you for amazing experience and keep up great work:-)

The location and facilities were superb!!! So many options to enjoy.

It was packed with people, which made it feel a bit crowded. Sometimes, you needed to wait in line to get into the saunas because of the amount of people there.

The spa was amazing. I think that it's the most beautiful spa in the Netherlands. Breakfast was very good with a lot of choice. Dinner was super!

It would be nice to have more swimwear days available in one month.

The spa is incredible, so many nice places to relax and amazing saunas as well. Would gladly return and spend another night in a very relaxing hotel. Breakfast was great

Having to pay so much for a bath robe and towels... ridiculous. Plus reserving for a breakfast table, queuing to join one of the rituals at the spa, food was expensive for what you got.. the hotel would do even better if they made sure guests can just enjoy their time without having to think ahead of silly things such as reserving tables

The Spa facilities were great and everything is really clean. The facilities are connected to the hotel via a tunnel, so no need to go via the outside. The food is good as well.

Everything was wonderful - room, breakfast, spa facilities

Clean,big, beautiful room. Friendly staff. Amazing spa included for 2 days(you need bathrobes,slippers and towels or you can rent them). Amazing breakfast!

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Bed, breakfast, facilities & staff are amazing.

The fact that you can't book on Saturdays at this hotel anymore on Booking.com