I used the room once for an all day work session. The desk and chairs were comfortable and I had more than enought space to spread out.

The only thing was the bottom sheets you use on the beds - get fitted sheets, the ones you have kept pulling out from being tucked.

Staff was friendly and helpful. Comfortable bedding.

I’m a dog owner, but didn’t like that they allowed pets. When you pay a lot for a four star hotel, you don’t want to hear barking dogs in lobby or get woken up twice in the middle of the night by a barking dog in the room next door, as we did.

We loved the “wine hour” because we got to meet other guests. But the best part was meeting the dogs. They were well behaved and friendly. We felt the staff was friendly and attentive from the restaurant wait staff to housekeeping. Yucy (not sure I have name right- but she was from Brazil) was very thorough in cleaning and room was always picked up quickly and looked perfect. Makes a stay away from home more relaxing. Other members of the staff made eye contact said hello with a smile and always asked if we needed anything.

Nothing.

Quiet location yet still close to most sights. Easy walk to most things. Great outdoor pool and quiet outdoor courtyard. Rooms were quiet and comfortable and clean. Soft fluffy towels. Try the restaurant’s breakfast. The granola is amazing!

The lobby was dusty, dirty and stank like pee. The floor is scratched and dirty. The smell is overwhelming. The concierge was rude and unhelpful. When I asked where something was located that was a half block from the hotel he said, “Did you look at your map? It’s around here somewhere.” We found it in the opposite direction he pointed. A half a block from our hotel. Really he is not the man for the concierge job!!

Love where it's located, Historic Savannah is wonderful. As soon as I got there, I was in my comfort zone with the staff and manager on site, great guy. Room was deliciously beautiful, very clean: baseboards clean, no cobwebs( especially over the vents), nice quality towels, sturdy beautiful bed, ect...The courtyard was a wonderful site, I didn't sit in the area but would pass by as the route I take from my room to the front passes by it. Man it's really a place of social comfort, in the evening the lobby and the bar area come to life, filled with light conversations, soft lighting, and good vibes. Definitely a good place... definitely!

Only gripe is that I booked for two days, but if you stay too long then it loses its vibe. Two to three days max then move on. They are a learning and growing place who have made changes and grown. Don't really have any dislikes as I haven't been there to see the progression this far, but I will say they are moving in the right direction. There's always challenges and they are or seem to be on the track to address and improve, they really are wonderful.

We have stayed here before, and you feel like royalty when you stay here. The staff and comfort are exceptional and there is an amazing restaurant right in the hotel. The food was excellent. They are exceptionally dog friendly; you can even bring your dog for dinner. They are also one of the few hotels left that doesn’t charge extra fees for your dog staying there.

While this is not a negative, it’s more of a preference. I loved the old style and historic aspects of the hotel rooms when we stayed there before. Since then, the hotel has renovated most of their rooms now to a more urban, sleek, modern design that I am not really fond of. The rooms are a bit more sterile now, bit very clean. I miss the old world charm.

This was our second time staying at this hotel - it is a great property, large and comfortable rooms, big bathrooms, good lighting and USB locations, comfortable bed. The restaurant is very nice, and the location is very convenient and walkable across the historical core

We had no help from bellman when unloading car, loading trolley , or getting to room., which is unacceptable in a hotel of this caliber. We were given a room on third floor and after dragging the trolley up there, the room key did not work. Asked for and got a room on ground floor. Said the check in experience was disappointing, and received a free bottle of wine to drown our sorrows.

Really clean and welcoming. Desk staff and the concierge were great with recommendations. The location was superb, right where we wanted to be. Beds and pillows were great, shower was nice and I always appreciate an iron and board in the room, I hate having to ask for one so that was a bonus.

It was expensive but at the same time competitive with the other hotels in the area. We didn’t eat at the restaurant in the hotel although we tried to grab brunch but were told “they were taking a break?!” So we went elsewhere. This wasn’t the hotels fault per se, but it was a little frustrating on a casual morning when we just wanted a quick late breakfast.

The property was clean and the decor was lovely. The location was perfect and plenty of street parking which is definitely the most economical way to park.

This was our first visit to Savannah and being unfamiliar with the area we stopped into the hotel hoping to get information about parking at the hotel and was hoping to use a restroom. I knew it was way too early to check in and was not expecting our room to be ready. I was greeted by the check-in clerk who looked and acted very annoyed by my presence. Even though I was the only person in the lobby at the time, I felt unwelcome. I got the impression, due to her lack of smile, lack of eye contact and the tone in her voice that something was not quite right. Not a good first impression. The rest of the staff working that day and the next we exceptional!

I loved everything about the hotel property. The location (the river walk is right across the street), the hotel room, the facilities (amazing quiet cozy pool in the back of the building), the small courtyard where guests can sit and hangout (furnished very classy and stylish), the lobby layout (my parents and I sat here often when deciding on what to do next for our trip), most of all, it's a dog friendly hotel! =)

The bathroom sink is separate from the shower room. Not a big issue, but something I just noticed. Also, maybe have the bar open a little later. I was looking to grab a drink close by and I would've went to the hotel bar if it wasn't closed.