We loved our King Riverside View Room. King size bed was very comfortable. We had 2 windows in our room. One facing the river and the other faced east down River St and also had a view of the river. We enjoyed watching the ships(especially the massive cargo ships) pass by in both directions and also checking out the action on River St. The room was clean upon arrival. Bathroom was clean and suited our needs. The location is great. The hotel sits between E Bay St and River St. A central location that is not far from the majority of the Historic District. There are a lot of restaurants and shops near by. Public transportation (the dot is free) is close by and can take you to the further areas such as the south end of the Historic District and Forsyth Park. From the front desk to the cleaners to the valet guys(shout out to Brice!), all staff we interacted with were friendly and helpful. I suggest asking them for a few commendations on close by bars/restaurants to have to fall back on. We did not and it could have saved us some walking.

Pillows could have been better(hotel pillows are rarely great) but the comfy bed definitely made up for them. Bathroom sink would get backed up when we used it. Not really an issue or we would have let the front desk know. Had no issues with the shower.

The location is beautiful and the hotel itself is very impressive. Set up amazingly, it is quaint and scenic. Staff was friendly and mostly helpful. We went to get engaged and they had champagne set up in our room per my request which was really nice. Christmas parade from the balcony was great. Overall a very nice stay.

Unfortunately, we didn't have hot water for two days. Reported both times to the staff who said they would speak to a manager (since I could never get one on duty) and that they would get back to me, who never reached out so we took cold/lookwarm showers. I'm sure it was a one time thing and they said they were having it looked at but nobody ever followed up. Had this not been a weekend that was important with high end dinners, I could have cared less but the staff telling me someone would follow up and then not was a little disappointing. Took a little away from the weekend but overall not the hotel. Also, this is a port city and right on the water, so there will be some middle of the night fog horns. Charming for me, jolting for the fiance.

We stayed in a room with a balcony overlooking the river. The views of the river were fantastic!The location was perfect! There is a trolly stop directly in front of the hotel along with multiple restaurants and attractions within walking distance. Tiffany at the front desk was very nice and did a wonderful job of helping us.

Nice hotel

Paying a lot of money for parking my car

Great location and great staff. My room wasn't ready by check in time and the front desk made it right with an appropriate discount. They have a happy hour or I think they call it a managers reception with drinks and snacks and it was great. The location on River Street was perfect for walking anywhere in Savanah. It's a beautiful historic building. One night there was a fireworks show from a boat in the river that I could see from my balcony. The views from my room where great and the property was absolutely gorgeous!

Parking here is a nightmare. If you can find public parking just park there instead of valet, because it's way cheaper.

I liked everything about the hotel apart from the bathroom.

i feel for almost $500 a night, the soap dispensers in the shower should work.

Location exactly what we wanted. View from balcony room was excellent - saw river traffic all the time. Comfortable bed and spacious room. Good choice of restaurants. Liked the manager's reception very much for an end-of-day drink and munchies; thanks! Staff was friendly and most helpful on all my questions. Housekeeping did well.

At times, the noise from the River street area was annoying, especially the "busker" type singleton musicians. But OK, they added to the ambience of the location.

Ambiance was in character with Charleston and history. Staff in valet, desk, and restaurant were excellent and very accommodating for our short stay.

Parking and unloading was tricky (but attendant was very helpful). The driveway loop was hard to navigate and didn't match a new GPS as a one way and I missed the turn several times before I figured it out! That was the only thing I didn't like, and maybe that can't be avoided with those who are driving themselves.

Beautiful property and location. Friendly staff.

River dredging was noisy and interfered with enjoyment and sleep. Check before you go! Also, $30 resort fee was added although Booking said Ann taxes and fees paid. Additionally, an unaccountable $43 was also added. Front desk unable to explicit said I should “get it back”. Will see.

My husband and I go every year for our anniversary for the past 5 years, this year we celebrated our 10yr wedding anniversary, we had complementary champagne and a sweet little card with it when we arrived . We love our stay every year. The staff is always so sweet and kind. I absolutely adore everyone there. We will see you again next April 😉